Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Interests
Timeline
Russell Bayer

Russell Bayer

Saint Michael,MN

Summary

Dynamic Arcade Manager with a strong work ethic and proven success at Circus Pizza & American Amusment Arcades. Expert in employee scheduling and training, I effectively minimized machine downtime and boosted sales revenue, ensuring a safe and engaging gaming environment. Committed to optimizing team performance and customer satisfaction.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Tech Support Specialist

Lieberman Companies
04.2016 - Current
  • Resolved technical issues with machines efficiently, minimizing downtime for popular games.
  • Ensured a safe and enjoyable gaming environment, conducting routine inspections of machines
  • Programmed, maintained and installed state of the art ATM machines.
  • Handled all shipping & receiving duties for AAA/ Lieberman Companies.
  • Was responsible for all part ordering with multiple vendors for AAA/ Lieberman Companies.
  • Completed a majority of all in house circuit board repairs.

Sales Associate

Coldwell Banker Commercial
06.2012 - 07.2014
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Creative ideas dealing with space for Special Use customers.

Technician

American Amusement Arcades
04.2002 - 05.2012
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Arcade Manager

Circus Pizza
01.1992 - 09.1999
  • Resolved technical issues with machines efficiently, minimizing downtime for popular games.
  • Ensured a safe and enjoyable gaming environment, conducting routine inspections of machines and facilities.
  • Optimized employee productivity by providing regular training sessions on game maintenance, customer service, and safety procedures.
  • Streamlined arcade operations for improved revenue generation with effective budgeting and cost control strategies.
  • Coordinated staff schedules to optimize coverage during peak hours without exceeding labor budgets.
  • Increased repeat patronage by offering excellent customer service, addressing concerns promptly and professionally.

Education

Associates Degree - Arts

Hyosung ATM Training, Dallas, Texas
05-2000

High School Diploma -

Elk River High School, Elk River, MN
06.1988

Skills

  • Employee scheduling
  • Sales promotion
  • Game rules
  • Strong work ethic

Certification

Hyosung ATM Repair Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Interests

Golfing, bowling, running, working out

Timeline

Tech Support Specialist - Lieberman Companies
04.2016 - Current
Sales Associate - Coldwell Banker Commercial
06.2012 - 07.2014
Technician - American Amusement Arcades
04.2002 - 05.2012
Arcade Manager - Circus Pizza
01.1992 - 09.1999
Hyosung ATM Training - Associates Degree, Arts
Elk River High School - High School Diploma,

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Russell Bayer