Russell Carter
West Haven,CT
Summary
Dedicated professional with a strong background in patient transport at Yale New Haven Hospital, excelling in compassionate patient interaction and safety protocols. Proven ability to lead teams and ensure timely service delivery, while maintaining confidentiality and advocating for patient needs. Committed to fostering teamwork and achieving high-quality care outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Transporter
Yale New Haven Hospital Saint Raphael Campus
New Haven, CT
02.2024 - Current
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Shipping and Receiving Lead
Porcelen Specrail Limited
New Haven CT
09.2021 - 03.2024
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Ensured timely delivery of products by closely monitoring shipments and addressing any potential delays.
- Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
USA Central Station
Customer Service Support
Milford, CT
03.2018 - 08.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Bulkeley High School
Hartford, CT06-2005
Skills
- Compassionate patient interaction
- Expertise in patient safety protocols
- Maintaining patient confidentiality
- Service excellence
Certification
- PT - Phlebotomy Technician Harborview School Of Phlebotomy - Certificate of Completion for Phlebotomy Technician Training Program and EKG.
Eff. Date 10/23/24 Exp Date 10/23/26
Certification #E7Z4W5Q7
Timeline
Patient Transporter
Yale New Haven Hospital Saint Raphael Campus
02.2024 - Current
Shipping and Receiving Lead
Porcelen Specrail Limited
09.2021 - 03.2024
USA Central Station
Customer Service Support
03.2018 - 08.2021
Bulkeley High School