Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Russell Erickson

Salt Lake City,UT

Summary

Versatile and results-oriented professional with a track record of exceeding customer satisfaction through innovative problem resolution and exceptional client relations. Skilled in project planning and critical thinking, adept at multitasking and maintaining a calm demeanor under pressure. Proven ability to manage projects and teams to deliver quality results on time and within budget.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Jr Project Manager

Lawn Butler
Salt Lake City, UT
03.2015 - 11.2024
  • Implemented project plans to ensure successful completion of projects on time and within budget.
  • Liaised with project manager to independently manage smaller projects or contribute to tasks and activities on larger projects.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Crew Leader

Erickson Landscaping
Salt Lake City, UT
06.1998 - 12.2014
  • Measured, marked or recorded openings or distances to construction layout areas.
  • Delegated daily tasks to team members to optimize group productivity.
  • Operated equipment with strong focus on safety and ground communication.
  • Managed multiple employees in various job tasks throughout phases of project completion.

Customer Service Representative

Clarke American
Salt Lake City, UT
11.2006 - 10.2007
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Identified opportunities for upselling additional products or services based on customer needs.

Education

Some College (No Degree) - General Studies

Salt Lake Community College
Salt Lake City, UT

Skills

  • Analytical thinking
  • Effective Communication
  • Multitasking and organization
  • Calm demeanor
  • Building rapport
  • Empathy and patience
  • Problem resolution
  • Quality control

Certification

  • 2007 Licensed Insurance Agent
  • 2007 Licensed Real Estate Agent
  • 2008 Licensed Mortgage Officer

Languages

Spanish
Professional

References

References available upon request.

Timeline

Jr Project Manager

Lawn Butler
03.2015 - 11.2024

Customer Service Representative

Clarke American
11.2006 - 10.2007

Crew Leader

Erickson Landscaping
06.1998 - 12.2014

Some College (No Degree) - General Studies

Salt Lake Community College

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Russell Erickson