Russell Followwill
North Richland Hills,TX
Summary
Professional lead technician with extensive hands-on experience in commercial, industrial, and high-speed doors and loading dock systems. Known for high productivity and efficient job completion. Expertise in training new technicians and implementing installation & repair techniques that improve operational efficiency and service quality. Skilled in customer relationships and acknowledged for safety compliance. Strong work ethic.
Overview
16
16
years of professional experience
Work History
Lead Technician
DH Pace
Coppell, Texas
02.2018 - Current
- Accomplished at troubleshooting mechanical and electrical issues on dock and door systems.
- Proficient in the repair and installation of sectional, rolling steel, high speed doors and loading dock equipment.
- Trained new technicians to safely diagnose and perform repairs, enhancing team capability.
- Fostered customer relationships to deliver tailored service and address specific needs.
- Chosen as a member of the safety committee to represent the technicians.
- Trained new technicians on safety protocols and repair techniques, ensuring compliance and quality.
- Hand-picked by AT&T Stadium engineering and maintenance to be badged for any door issues arising during FIFA.
- Completed factory training with Door Kings and HySecurity.
Technician
Southern Dock Products
Carrollton, TX
05.2010 - 02.2018
- Assisted in the installation, repair and maintenance of commercial doors, high speed doors and dock equipment.
- Primarily worked on Wayne Dalton, Clopay, and Rytec doors, Serco and Kelley dock equipment.
- Performed service and repairs on the Walmart National Account.
Education
Bachelor of Arts - Graphic Arts
Art Institute of Dallas
TX09-2008
Skills
- Mechanical and Electrical Troubleshooting
- Commercial & Industrial Doors
- High Speed Doors
- Dock Equipment
- Welding and Torching
- Equipment operation
- Safety Compliance
- Problem Solving
- Client relations
- Team collaboration
Timeline
Lead Technician
DH Pace
02.2018 - Current
Technician
Southern Dock Products
05.2010 - 02.2018
Bachelor of Arts - Graphic Arts
Art Institute of Dallas