Russell Graham
Atlanta,GA
Summary
Proactive Department Supervisor with a commitment to improving store's operations and ensuring satisfaction in employees and customers. Motivational with excellent communication and reasoning skills. Easily manage various personalities and provide continuous support to coworkers.
Overview
26
26
years of professional experience
Work History
Senior Designer
Floor & Decor Design Studio
Atlanta, GA
10.2023 - Current
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Conducted client consultations to understand requirements and preferences.
- Researched and stayed current on industry trends to incorporate new products into designs.
Assistant Department Manager
Floor & Decor
Atlanta, GA
12.2020 - 10.2023
- Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances, and initiating corrective actions.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Complied with established internal controls and policies.
Specialty Department Supervisor
Lowe's Home Improvement
East Point, GA
02.2019 - 05.2020
- Maintained stock of items, cleanliness, organization and provided excellent customer service
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Maintained focus during busy times and delegated tasks to employees to keep business running
- Trained team members in successful strategies to meet operational and sales targets.
Specialty Department Supervisor
The Home Depot Inc
Jersey City, NJ
09.2005 - 05.2009
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Trained newly hired sales team in upselling techniques.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Kitchen Design Specialist
The Home Depot
Jersey City, NJ
01.1999 - 01.2005
- Designed floor plans, elevations, 3D perspective views and material boards for review and presentation
- Specified appropriate products and cabinet materials to meet project objectives and design scheme
- Created professional presentations using 20/20 Design to creatively communicate design intent and direction.
Flooring Specialist
The Home Depot
Jersey City, NJ
01.2000 - 01.2003
- Take measurements and study floor sketches to calculate the area to be carpeted and the amount of material needed
- Keep records related to customer jobs
- Place special orders or call other stores to find desired items
- Inventory stock and requisition new stock
- Estimate quantity and cost of merchandise required, such as paint or floor covering
- Greet customers and ascertain what each customer wants or needs.
Education
Associate Of Applied Arts - Visual Communitcations
Katharine Gibbs School
New York City, NYSkills
- Mac OS
- Merchandising
- Problem-solving
- Stock management
- Leadership competency
- Communications
- Customer service
- MS Office
- Team management
- Apple Mac Book Pro
- Photo shop
- CAD 20/20
Timeline
Senior Designer
Floor & Decor Design Studio
10.2023 - Current
Assistant Department Manager
Floor & Decor
12.2020 - 10.2023
Specialty Department Supervisor
Lowe's Home Improvement
02.2019 - 05.2020
Specialty Department Supervisor
The Home Depot Inc
09.2005 - 05.2009
Flooring Specialist
The Home Depot
01.2000 - 01.2003
Kitchen Design Specialist
The Home Depot
01.1999 - 01.2005
Associate Of Applied Arts - Visual Communitcations
Katharine Gibbs School