Summary
Overview
Work History
Education
Skills
Timeline
Generic

Russell hayes

Rome

Summary

Dedicated professional with strong customer service skills and a commitment to cleanliness and sanitation. Proven ability to enhance customer satisfaction through effective communication and product knowledge.

Overview

36
36
years of professional experience

Work History

Deli Clerk

Bucees
07.2023 - 02.2026
  • Prepared and packaged deli products ensuring freshness and quality for customer satisfaction.
  • Maintained cleanliness and organization of deli area to meet health and safety standards.
  • Assisted customers with product selections, providing recommendations based on preferences.
  • Operated slicing equipment efficiently while adhering to safety protocols and guidelines.

Cashier

Walgreens
10.2020 - 03.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained accurate cash drawer, ensuring proper cash handling and reconciliation.
  • Assisted with inventory management by restocking shelves and organizing products.

Telephone Customer Service Representative

Concentrix
09.2015 - 02.2020
  • Managed high-volume inbound calls, addressing customer inquiries and resolving issues efficiently.
  • Provided exceptional service to enhance customer satisfaction and loyalty through effective communication.
  • Utilized CRM software to track interactions and maintain accurate customer records for future reference.
  • Collaborated with team members to streamline processes, improving response times and service delivery.

Ubit Manager

Bucch Gardens
02.1990 - 09.2015
  • Led daily operations to ensure efficient service delivery and customer satisfaction.
  • Developed training programs to enhance staff performance and operational knowledge.
  • Streamlined inventory management processes, reducing waste and improving resource allocation.
  • Implemented quality control measures to maintain high standards of service and product offerings.

Education

High School Diploma -

Tampa Bay Tech
Tampa, FL

Skills

  • Customer service
  • Cleanliness and sanitation
  • Honesty and integrity
  • Strong work ethic

Timeline

Deli Clerk

Bucees
07.2023 - 02.2026

Cashier

Walgreens
10.2020 - 03.2023

Telephone Customer Service Representative

Concentrix
09.2015 - 02.2020

Ubit Manager

Bucch Gardens
02.1990 - 09.2015

High School Diploma -

Tampa Bay Tech
Russell hayes