Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline

Russell Johns

Lacey,WA

Summary

I work well with others especially the guest in the casino. I'm a fast learner and patient when it comes to others. I did surveillance for Redwind Casino and and learned a lot from the security team.

Overview

7
7
years of professional experience

Work History

System Administrator

Redwind Casino
11.2024 - 09.2025
  • Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
  • Worked with users to determine areas of technology in need of improved usability.
  • Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
  • Completed reports detailing network and systems performance and downtime issues.
  • Provisioned new software and hardware for use, following established security policies.
  • Diagnosed and resolved hardware and software issues.
  • Managed onboarding and offboarding of employees.
  • Implemented, developed and tested installation and update of file servers, print servers and application servers.
  • Designed and evaluated WAN and LAN connectivity technologies.

IT Technician

Redwind Casino
01.2022 - 09.2025
  • Maintained office PCs, networks and mobile devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.

Security Officer

Redwind Casino
10.2020 - 11.2020
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Reported suspicious activities and persons to law enforcement.


Carpenter Apprentice

TERO
01.2019 - 04.2019
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
  • Assisted with movement of materials and equipment to job sites.
  • Cut materials according to specifications in preparation for installation.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Kept job site cleaned up properly and all debris disposed of in respective containers.
  • Worked with Housing to put 2 houses and one side of the apartment up

Education

High School Diploma -

Emerald Ridge HighSchool, Puyallup, WA
07-2017

Skills

  • New program installations
  • Technical solution development
  • Infrastructure upgrading
  • Helpdesk operations
  • Visitor tracking
  • Electronic surveillance
  • Metal detector operation
  • Premises patrol
  • Investigation documentation
  • Identification verification
  • Shift work experience
  • System performance optimization
  • Debugging
  • Security patching
  • Application installations
  • Peripheral maintenance
  • Technical support
  • Network security
  • Incident management

Languages

ASL (American Sign Language)
Limited Working

Software

Word

Excel

Intune

Azure

Patron Management

Timeline

System Administrator - Redwind Casino
11.2024 - 09.2025
IT Technician - Redwind Casino
01.2022 - 09.2025
Security Officer - Redwind Casino
10.2020 - 11.2020
Carpenter Apprentice - TERO
01.2019 - 04.2019
Emerald Ridge HighSchool - High School Diploma,

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Russell Johns