Russell Johns
Lacey,WA
Summary
I work well with others especially the guest in the casino. I'm a fast learner and patient when it comes to others. I did surveillance for Redwind Casino and and learned a lot from the security team.
Overview
7
7
years of professional experience
Work History
System Administrator
Redwind Casino
11.2024 - 09.2025
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Worked with users to determine areas of technology in need of improved usability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Completed reports detailing network and systems performance and downtime issues.
- Provisioned new software and hardware for use, following established security policies.
- Diagnosed and resolved hardware and software issues.
- Managed onboarding and offboarding of employees.
- Implemented, developed and tested installation and update of file servers, print servers and application servers.
- Designed and evaluated WAN and LAN connectivity technologies.
IT Technician
Redwind Casino
01.2022 - 09.2025
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
Security Officer
Redwind Casino
10.2020 - 11.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Reported suspicious activities and persons to law enforcement.
Carpenter Apprentice
TERO
01.2019 - 04.2019
- Followed established job site safety regulations and maintained safe and clean work area.
- Planned and executed work with proper tools and materials to maximize productivity.
- Installed and repaired woodwork, millwork, and cabinetry under supervision of master carpenter.
- Assisted with movement of materials and equipment to job sites.
- Cut materials according to specifications in preparation for installation.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
- Worked with Housing to put 2 houses and one side of the apartment up
Education
High School Diploma -
07-2017
Skills
- New program installations
- Technical solution development
- Infrastructure upgrading
- Helpdesk operations
- Visitor tracking
- Electronic surveillance
- Metal detector operation
- Premises patrol
- Investigation documentation
- Identification verification
- Shift work experience
- System performance optimization
- Debugging
- Security patching
- Application installations
- Peripheral maintenance
- Technical support
- Network security
- Incident management
Languages
ASL (American Sign Language)
Limited Working
Software
Word
Excel
Intune
Azure
Patron Management
Timeline
System Administrator - Redwind Casino
11.2024 - 09.2025
IT Technician - Redwind Casino
01.2022 - 09.2025
Security Officer - Redwind Casino
10.2020 - 11.2020
Carpenter Apprentice - TERO
01.2019 - 04.2019
Emerald Ridge HighSchool - High School Diploma,