Russell Neitlich
ED RN Case Manager
Middleborough,MA
Summary
Patient-oriented Nurse with 34 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Offering expertise with Utilization Reviews, Level of Care Collaboration.
Overview
13
13
years of professional experience
Work History
ER RN Case Manager
Sturdy Memorial Hospital
05.2019 - Current
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Hi Risk Screening for Elders at Risk in a American College Of Emergency Physicians Accredited Geriatric Emergency Department-Silver Badge
ER Case Manager
Signature Healthcare Brockton Hospital
12.2013 - 05.2019
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Case Manager
Jordan Hospital/BID Plymouth
01.2013 - 12.2013
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Evaluated the effectiveness of implemented interventions periodically, adjusting treatment plans as needed to promote optimal patient outcomes.
Director of Case Management
New Bedford Rehabilitation Hospital
06.2011 - 12.2012
- Influenced policy decisions at both the organizational level by advocating for improvements in case management practices based on industry trends and emerging evidence.
- Coordinated with external agencies, such as insurance providers and regulatory bodies, to ensure smooth operations within the case management department.
- Promoted adherence to evidence-based practices by regularly reviewing current literature and integrating best practices into daily operations.
- Maintained compliance with regulatory requirements through rigorous quality assurance processes and timely reporting mechanisms.
Education
Associate of Science - Registered Nurse
Quincy College
Quincy, MA 05.2001 -
Skills
- Care Coordination
- Quality Improvement
- HIPAA Compliance
- Utilization review
- Community Resources
- Palliative Care
Treasurer- Board of Directors, Middleboro Council Of Aging 2021 to Present
Steering Committee, Finance Committee. Volunteer Position
Timeline
ER RN Case Manager
Sturdy Memorial Hospital
05.2019 - Current
ER Case Manager
Signature Healthcare Brockton Hospital
12.2013 - 05.2019
Case Manager
Jordan Hospital/BID Plymouth
01.2013 - 12.2013
Director of Case Management
New Bedford Rehabilitation Hospital
06.2011 - 12.2012
Associate of Science - Registered Nurse
Quincy College
05.2001 -
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