Open To Work
Russell O'Connor
Chillicothe,OH
Summary
Professional solutions expert equipped to drive impactful change through innovative strategies and client-focused service. Known for fostering collaboration and achieving results within dynamic environments. Reliable and adaptable, ensuring team alignment and project success.
Overview
29
29
years of professional experience
20
20
Yrs+ of Manufacturer Training & Colaboration
1
1
Certificate
Work History
Fleet Solutions Consultant
Self Employed
Chillicothe, OH
11.2024 - Current
- Provide onsite / hands-on training that is tailored to the customers fleet & specific topics that cover all aspects of operation, theory, & best service practices.
- Evaluate fleet health & develop tailored strategies that enhance operational efficiency.
- Perform diagnostics & generate repair action plans to ensure maximum performance of motorcoaches, shuttles, & other vehicles within customer fleets.
- Evaluate customer shops & generate suggestions to maximize technician efficiency.
- Parts inventory assistance - loss prevention, stocking orders, & parts identification.
Regional Product Support Manager
ABC Companies
Winter Garden, FL
05.2016 - 11.2024
- Develop & maintain healthy customer relationships within an assigned region - MI, OH, WV, PA, NY, & Canada. Improving regional sales by 40% & successfully updating the newly launched Oracle / CRM program.
- Evaluate customer fleets to provide recommendations to improve overall operating efficiency.
- Promote product improvements, best service practices, and shop service tooling recommendations.
- Execute service & engineering requests to match ABC Companies' vision on multiple platforms - including VanHool, Eberspaecher, TurtleTop, & many more.
- Proficient with powertrain, multiplex, and exhaust aftertreatment diagnostics via CAN trace, Cummins Insight, Diagnostic Link, Wabco, Allison DOC, Bendix, Knorr-Bremse NEO, LogiCAD, Edith, Logena, Parameter Editor, Peak, CAN Workbench, Etc.
Lead Foreman - Triage / Master Technician
Rush Truck Centers
Cleveland, OH
08.2014 - 04.2016
- Powertrain diagnostics, technician mentor, production & time management.
- Supervised daily operations, ensuring compliance with safety standards and company policies.
Field Test Manager - Reliability & Quality
Navistar Inc.
Lisle, IL
01.2009 - 06.2014
- Establish field & customer testing locations for I-6, V-8, & big bore projects.
- Team lead that is responsible for quality inspections of new product launches at the Mexico & TX production plants.
- Proficient with instrumentation of test vehicles, data logger installation, and configurations using ATI, ETAS / INCA / MDA, and Vector hardware.
- Perform current product & prototype updates.
- Analyze test results, part failures, & warranty returns.
Education
Commercial Truck & Equipment Technology
Medina County Career Center
Medina, OHHigh School Diploma -
Brunswick HS
Brunswick, OHSkills
- Problem-solving
- Powertrain diagnostic expert
- Time / Project management
- Proficient in Microsoft Office 365
- Vehicle Systems Integration
- Vehicle quality / Inspection expert
- Sales support
- Customer relations - Oracle / CRM
- In-depth product knowledge
- Technical trainer
Certification
- Master ASE Medium / Heavy Truck Technician Certification - 21yrs
- Advanced ASE Electronic Engine Diagnostic Certification - 15yrs
- MACS R-12 / R134A Certification - 28yrs
- EPA CLEAN AIR ACT 609 Certification - 2yrs
- BRAUNABILITY – ADA Commercial Lift Certified - 5yrs
- High Voltage Certified - 20yrs
- Eberspaecher Certified - 10yrs
- Class A CDL - 15yrs
Work Preference
Work Type
Full TimeContract WorkLocation Preference
RemoteHybridOn-SiteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Fleet Solutions Consultant
Self Employed
11.2024 - Current
Regional Product Support Manager
ABC Companies
05.2016 - 11.2024
Lead Foreman - Triage / Master Technician
Rush Truck Centers
08.2014 - 04.2016
Field Test Manager - Reliability & Quality
Navistar Inc.
01.2009 - 06.2014
Commercial Truck & Equipment Technology
Medina County Career Center
High School Diploma -
Brunswick HS