Russell Osada
Honolulu,HI
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Friendly Bartender with exceptional [Skill] and [Skill] skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.
Overview
14
14
years of professional experience
Work History
Bartender
Hilton Hawaiian Village Waikiki Beach Resort
05.2012 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Food Production Manager
Gate Gourmet
05.2011 - 05.2012
- Implemented scheduled maintenance, retooling production status sheets and driving tasks to achieve scheduling effectiveness.
- Enforced health and safety protocols to promote safe working environment.
- Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
- Planned operations to meet established schedules, factoring in order demands and business forecasts.
Education and Development Manager
Zippys
01.2010 - 05.2011
- Directed training programs and development paths for managers and supervisors.
- Trained new hires to perform cross-training exercises with experienced workers.
- Researched and obtained relevant course materials to achieve training objectives.
- Managed new employee orientation training process for more than 100 employees each year.
Education
Bachelor of Arts - Hotel Management, Food & Beverage
University of Nevada - Las Vegas
Las Vegas, NV12.1998
High School Diploma -
Saint Louis School
Honolulu, HI05.1992
Skills
- Responsible Alcohol Service
- Dining Room Management
- Liquor, Beer and Wine Knowledge
- Food and Beverage Management
- Customer Service and Assistance
- Conflict Management
Timeline
Bartender
Hilton Hawaiian Village Waikiki Beach Resort
05.2012 - Current
Food Production Manager
Gate Gourmet
05.2011 - 05.2012
Education and Development Manager
Zippys
01.2010 - 05.2011
Bachelor of Arts - Hotel Management, Food & Beverage
University of Nevada - Las Vegas
High School Diploma -
Saint Louis School