Russell Robinson Jr.
Rochester,NY
Summary
Dynamic sales professional with a strong background in customer service and market development. Demonstrated success in identifying sales opportunities, executing strategic initiatives, and enhancing product offerings to drive client satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Sales Executive
CoxCommunications/Sutherland Group Business Management Corporation
Rochester, NY
01.2020 - 01.2023
- Developed and maintained strong relationships with clients to drive customer satisfaction.
- Identified potential sales opportunities through market research and competitor analysis.
- Executed effective sales strategies to achieve quarterly revenue targets consistently.
- Collaborated with cross-functional teams to enhance product offerings and customer experience.
Sales Executive
Regional Cable Network/Sutherland Group Business Management
Rochester, NY
01.2018 - 01.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Sales Executive
Hewlett-Packard Inc & C.A.Technologies/Concentrix
Rochester, NY
01.2015 - 01.2018
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Loan Originator
Clearway Mortgage
Rochester, NY
01.2013 - 01.2015
Education
Bachelor of Science - Management
Elizabeth City State University
Elizabeth City, NCNo Degree - Federal Taxation Course
Monroe Community College
Rochester, New York, NYSkills
- Marketing initiatives
- Business networking
- Upselling expertise
- Prospecting skills
- Persuasive selling
- Value-based selling
- Sales and market development
- Product knowledge
- Customer service
- Sales presentations
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Sales Executive
CoxCommunications/Sutherland Group Business Management Corporation
01.2020 - 01.2023
Sales Executive
Regional Cable Network/Sutherland Group Business Management
01.2018 - 01.2020
Sales Executive
Hewlett-Packard Inc & C.A.Technologies/Concentrix
01.2015 - 01.2018
Loan Originator
Clearway Mortgage
01.2013 - 01.2015
Bachelor of Science - Management
Elizabeth City State University
No Degree - Federal Taxation Course
Monroe Community College
3 Employee of the month with Cox Communications/Rockstar Nomination/Regional Cable Network
Working hard to accomplish self goals and achievements.