RUSSELL S
Youth Specialist
St Louis,MO
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive social service specialist with background providing professional observation, assessment and individualized services. Seasoned at teaching skills to boost quality of life and promote positive interactions. Focused on delivering and propelling seamless care through consultation with caregivers.
Overview
21
21
years of professional experience
Work History
Medical Assistant
True Health
09.2022 - Current
- Participated in educational sessions to improve skills as appropriate
- Participated in collection of quality data
- Assisted clinical staff providers with providing patients with outside resources and materials
- Assisted in identifying and documenting cultural and linguistic needs of patients
- Assisted in identifying and documenting advanced directives
- Assisted clinical staff and providers with obtaining ER and hospital information
- Assisted in arranging follow-up appointments as indicated by clinical staff and providers
- Floated to several offices to perform various job duties
- Assisted medical staff transporting patients, lifting patients, moving from special service and treatment areas
- Comforted patients and their families by offering support and encouragement, being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
Lead Lot Attendant
Enterprise Holdings Inc., Rent-A-Car
11.2018 - 10.2022
- Trained new hires in operation and equipment
- Daily inventory of all vehicles
- Drive vehicles from return location to cleaning/servicing location; leave vehicles positioned for best access by service agents, as directed by management
- Drive serviced vehicles to ready line area and park for easy access by customers as directed by management
- Deliver vehicles to other locations as directed by management, such as licensee locations, rail yard, auction sites, body shops, or other corporate locations
- Move vehicles to different areas of lot or facility as needed Answer customer questions or direct them to appropriate person
- Perform other service-related duties to ensure products and services met needs of customers
- Perform miscellaneous job-related duties as assigned
- Followed safety protocols for personal, guest and automobile safety.
- Monitored and secured lot, reporting suspicious activity to management for quick resolution.
- Followed safety protocols for personal, guest and automobile safety
- Determined customer needs by asking relevant questions and listening actively to responses
Sort/Flow Team Member
Amazon
09.2021 - 09.2022
- Receive and put away inventory
- Get customer orders ready and pack them up
- Load boxes into trucks for shipment
- Use scanners to read bar codes on products
- View prompts on screen for tasks
- Troubleshoot problems
- Ensure products meets quality requirements
- Operate powered industrial trucks (PIT) such as forklifts or pallet driver, and work at heights up to 35 feet
- Adhere to safety, quality, and fulfillment production standards
Sheet Metal Worker
True Manufacturing Company
11.2019 - 08.2021
- Lift and move materials and parts weighing up to 60 pounds as needed for production
- Frequent physical lifting, bending, twisting and stooping, and repetitive hand motions including gripping, grasping, pushing, pulling and bending
- Operate presses and other large machinery
- Perform production tasks requiring repetitive hand movements
- Assemble parts using appropriate hand tools such as air guns, power drills and power screwdrivers
- Handle and manipulate sheet metal parts
- Clean parts and finished models to remove oils and residues from inside and outside unit
- Perform other production duties as assigned and instructed by supervisor
- Work in a team environment and maintain professional communication.
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Observed safety practices and procedures to maintain a safe and clean working environment.
Mental Health Technician
Job Force Staffing, Inc
05.2018 - 10.2018
- Assisted in Patient Assessments
- Monitoring and Documenting Care
- Escorting Patients and Identifying Personal Needs of the Patients
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Help patients with daily living activities
- Supervise Patients Safety
- Ensured a Supportive Environment for Patients
Medical Assistant
Florida Hospital Medical Group
06.2017 - 01.2018
- Participated in educational sessions to improve skills as appropriate
- Participated in the collection of quality data
- Assisted clinical staff providers with providing patients with outside resources and materials
- Assisted in identifying and documenting cultural and linguistic needs of patients
- Assisted in identifying and documenting advanced directives
- Assisted clinical staff and providers with obtaining ER and hospital information
- Assisted in arranging follow-up appointments as indicated by clinical staff and providers
- Floated to several offices to perform various job duties
- Assisted medical staff transporting patients, lifting patients, moving from special service and treatment areas
- Comforted patients and their families by offering support and encouragement, being punctual and attentive to procedure schedules; demonstrating caring and cultural sensitivity
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Technician
St. Germain Chiropractic
08.2015 - 04.2017
- Provided exams, vital signs, patient education of therapeutic exercises, and connected patients to electrical muscle stimulation
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Assisted physicians and nurses in performing diagnostic tests and procedures to identify accurate treatment for patients.
Customer Service Agent
Convergys
08.2014 - 08.2015
- Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
- Walked customer through problem-solving processes
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls and emails to answer questions about products and services.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
On-Call Driver
Access Courier
09.2010 - 09.2014
- Independent contracted driver performing multiple deliveries daily, statewide
- Delivery of communication, parcels, medical specimens, medical supplies and/or emergency medicines; and delivering them to specified laboratory
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Youth Specialist II
State of Missouri, Division of Youth Services
07.2002 - 11.2010
- Planned and implemented group therapy sessions for 10-12 youth in a residential setting
- Daily record keeping, developed schedules and maintained progress reports
- Youth advocate, conducted daily teaching sessions and assisted in any area needed by Group Leader
- Transported youth to classrooms, workshops, and other appointments
- Enforce safety, health and other rules and regulations of facility
- Maintained safety and security of youth under care.
- Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
- Offered constructive feedback to minors under care regarding specific actions, behaviors and words.
- Maintained documentation and records of training activities and group events.
- Delivered youth transitional assistance in areas of education, life skills and career development.
Education
Diploma - Medical Assistant
Florida Career College
Orlando, FL08.2015
Skills
- Leadership
- Customer focused
- Attention to details
- Problem solver
- Critical thinker
- Time Management
- Adaptability
- Organization
- Team Player
Accomplishments
- CERTIFICATIONS:
- RMA, CPR
Timeline
Medical Assistant
True Health
09.2022 - Current
Sort/Flow Team Member
Amazon
09.2021 - 09.2022
Sheet Metal Worker
True Manufacturing Company
11.2019 - 08.2021
Lead Lot Attendant
Enterprise Holdings Inc., Rent-A-Car
11.2018 - 10.2022
Mental Health Technician
Job Force Staffing, Inc
05.2018 - 10.2018
Medical Assistant
Florida Hospital Medical Group
06.2017 - 01.2018
Medical Technician
St. Germain Chiropractic
08.2015 - 04.2017
Customer Service Agent
Convergys
08.2014 - 08.2015
On-Call Driver
Access Courier
09.2010 - 09.2014
Youth Specialist II
State of Missouri, Division of Youth Services
07.2002 - 11.2010
Diploma - Medical Assistant
Florida Career College
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