Summary
Overview
Work History
Education
Skills
Timeline
Generic

Russell Sartorius

RIO RANCHO

Summary

Results-driven with expertise in team collaboration, conflict resolution, and safety processes. Demonstrated success in training team members, as well as implementing and following process improvements to enhance operational efficiency.

Overview

4
4
years of professional experience

Work History

Shift Leader

Dunkin' Donuts
Albuquerque, NM
06.2023 - 03.2026
  • Trained and mentored new team members on service protocols and product knowledge.
  • Resolved customer complaints promptly, maintaining high satisfaction levels through effective communication.
  • Implemented process improvements that enhanced efficiency in food preparation and service delivery.
  • Monitored cash handling procedures, ensuring accuracy during transactions and end-of-shift reconciliations.
  • Completed cash and credit card transactions accurately using POS software.

Section Leader

Rio Rancho High School
Rio Rancho, NM
08.2022 - 05.2023
  • Oversaw daily operations, ensuring adherence to academic standards and fostering a positive learning environment.
  • Mentored underclass students, contributing to their professional growth while enhancing team performance overall.
  • Adapted quickly to changing circumstances or unforeseen obstacles encountered during project execution, demonstrating resilience under pressure while continuing forward momentum towards achieving desired outcomes.

Education

No Degree - Political Science

Central New Mexico Community College
Albuquerque, NM
05-2028

High School Diploma -

Rio Rancho High School
Rio Rancho, NM
05-2023

No Degree - Music Education

University of New Mexico
Albuquerque, NM
05-2027

Skills

  • Positive attitude
  • Strong verbal and written communication
  • Team collaboration and leadership
  • Conflict resolution
  • Goal setting and tracking
  • Safety processes and procedures
  • Inventory counts
  • Problem-solving

Timeline

Shift Leader

Dunkin' Donuts
06.2023 - 03.2026

Section Leader

Rio Rancho High School
08.2022 - 05.2023

No Degree - Political Science

Central New Mexico Community College

High School Diploma -

Rio Rancho High School

No Degree - Music Education

University of New Mexico