Results-oriented Program Manager enthusiastic about taking on new challenges. Operates in complex and challenging environments while recommending the best resources and courses of action to benefit clients' permanent housing needs.
Overview
26
26
years of professional experience
Work History
Program Manager
Weingart Center
Los Angeles, CA
12.2023 - Current
Managing a 110-bed Interim Housing Program for Crisis, Bridge, and Older Adults housing.
Supervising a staff consisting of 4 case managers and a program supervisor.
Collaborating with outside agencies and community-based organizations to assist the clients with support services.
Auditing Case Manager files to comply with LAHSA regulations and standards.
Lead Case Manager
Special Services Group HOPICS
Los Angeles
06.2021 - 06.2023
Helped clients receive appropriate, high-quality homeless services with health care
Partnered with physicians, social workers, and case managers to develop and implement individualized care and housing services plans to permanently house clients
Collaborated with external agencies to meet the client's health care and mental health needs
Worked with Los Angeles County Development Authority and Los Angeles Homeless Services Authority to process Emergency Housing Vouchers.
Detention Services Officer
LA County Probation Department
Downey
11.2002 - 06.2019
Recorded information on detainee identification, charges, and incidences of inmate disturbance
Inspected facility regularly for security breaches, contraband, and unsanitary conditions
Observed conduct and behavior of detainees to prevent disturbances and escapes
Prepared, processed, and maintained forms, reports, logs, records, and activity journals
Observed and supervised detainees throughout visits, meal time, recreation, phone calls, and showers
Tracked detainees through head counts, visitor logs, and scheduled activities
Arranged for medical and dental care of inmates
Addressed inquiries from the general public, other staff, detainees, and visitors to resolve concerns.
Public Health Investigator
LA County Health Department
Glendale
01.1999 - 10.2002
Visited homes, assessed patient and family needs
Assessed and responded to individual and community health education on infectious diseases
Coordinated work groups and outreach activities
Prevented illness by educating the public on healthy practices to stop the disease
Collected HIV risk assessment data and entered findings in a centralized database
Conducted needs assessments to determine which materials and services for each case.
Education
Masters of Social Work Degree Candidate -
Pacific Oaks College
Pasadena, CA
05-2026
Bachelor of Science -
Utica College of Syracuse University
Utica, NY
Skills
Homeless Management Information System Trained
Case Management Proficiency
Interviewing skills
Biopsychosocial Skill Assessments
Affiliations
Tournament of Roses, Parade Formation Committee, Pasadena, CA
US Coast Guard Auxiliary, Flotilla 114-02-07, Staff Officer, Marina Del Rey, CA
Highland Heights Lodge # 59 Prince Hall Grand Lodge, Los Angeles, CA
Timeline
Program Manager
Weingart Center
12.2023 - Current
Lead Case Manager
Special Services Group HOPICS
06.2021 - 06.2023
Detention Services Officer
LA County Probation Department
11.2002 - 06.2019
Public Health Investigator
LA County Health Department
01.1999 - 10.2002
Masters of Social Work Degree Candidate -
Pacific Oaks College
Bachelor of Science -
Utica College of Syracuse University
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