Russell sparrow

• Coordinated daily dispatch operations, ensuring timely pickups and deliveries.
• Managed communication between drivers and customers to resolve issues efficiently.
• Utilized transportation management systems to track shipments and optimize routes.
• Streamlined scheduling processes, improving overall operational efficiency.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Directed dispatching, routing, and tracking of 35 fleet vehicles.
• Maintained accurate records of dispatched calls, ensuring thorough documentation for future reference.
• Contributed to a smooth-running office environment by providing clerical support such as filing, data entry, and document preparation.

Smith system trainer(including classroom and on the road instruction)

Safety trainer

Driver trainer

Driver of the year x3

Driver of the quarter x3

Million miles safety award