Summary
Overview
Skills
Certification
Work History
Education
Work Availability
Quote
Timeline
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Russell Tenant

Willis,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience
1
1
Certification

Skills

  • First Aid/CPR
  • Critical Thinking
  • MS Office
  • Maintenance and Repair
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Organization and Time Management
  • Written Communication
  • Flexible and Adaptable
  • Interpersonal Communication

Certification

  • Electronics Engineering Technology (DC) Certification
  • Allen Bradley PLC Training
  • Hazmat Training
  • H2S / CPR Training
  • Forklift / JLG lift Training
  • Hand tool / Oxy-Acetylene Welding Training
  • Dale Carnegie - Corporate Training & Public Speaking
  • Ariel Gas Compressor Basic & Advanced
  • Waukesha Industrial Gas Engine Training Basic & Advanced
  • Caterpillar Industrial Gas Engine (I & II) Basic & Advanced; Master Mechanic; Advanced Lean Burn Technology; Advanced Diesel Management (ADEM 3 & 4); Caterpillar G3500 & G3600 Engine Commissioning
  • Windrock Inc. Mechanical / Vibration Analysis

Work History

Commissioning Agent

SEC Energy
Houston, TX
05.2006 - 06.2019
    • Supervised staff of 4 personnel by implementing company policies, protocols, work rules and disciplinary action.
    • Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
    • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
    • Developed detailed plans based on broad guidance and direction.
    • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
    • Set aggressive targets for employees to drive company success and strengthen motivation.
    • Established team priorities, maintained schedules and monitored performance.

Technical Services Specialist

Universal Compression
Houston , TX
05.1998 - 05.2006
  • Provided technical and engineering information to third-party technical support personnel during collaborative projects.
  • Diagnosed severity of customer issues, escalating tickets to appropriate personnel for intervention.
  • Followed diagnostic and remediation policies, applying prescribed support methods to assigned tickets.
  • Recommended replacement parts and upgrade options based on customers' specific budgets and needs.
  • Performed diagnosis of industrial engine and electrical equipment failures via in-person inspection and phone-based consultation.
  • Maintained 98% customer satisfaction level for assigned tickets.
  • Designed and conducted diagnostic protocols to detect and verify faults via remote testing methods.
  • Maintained authoritative knowledge through continued education and ongoing training.
  • Organized system operating procedures to strengthen controls.

Field Service Technician

Tidewater Compression
Houston , TX
06.1991 - 05.1998
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Discussed and recommended service options with customers and explained costs involved.
  • Followed safety procedures to avoid injuries in field.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Operated hand tools and power equipment according to company safety procedures.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Adjusted machine settings to maximize performance and equipment longevity.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

Education

Associate of Applied Science - Electronic Engineering Technology

ITT Technical Institute
Houston, TX
1993

Work Availability

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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Timeline

Commissioning Agent

SEC Energy
05.2006 - 06.2019

Technical Services Specialist

Universal Compression
05.1998 - 05.2006

Field Service Technician

Tidewater Compression
06.1991 - 05.1998

Associate of Applied Science - Electronic Engineering Technology

ITT Technical Institute

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Russell Tenant