Russell Tenant
Willis,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
1
1
Certification
Skills
- First Aid/CPR
- Critical Thinking
- MS Office
- Maintenance and Repair
- Teamwork and Collaboration
- Dependable and Responsible
- Organization and Time Management
- Written Communication
- Flexible and Adaptable
- Interpersonal Communication
Certification
- Electronics Engineering Technology (DC) Certification
- Allen Bradley PLC Training
- Hazmat Training
- H2S / CPR Training
- Forklift / JLG lift Training
- Hand tool / Oxy-Acetylene Welding Training
- Dale Carnegie - Corporate Training & Public Speaking
- Ariel Gas Compressor Basic & Advanced
- Waukesha Industrial Gas Engine Training Basic & Advanced
- Caterpillar Industrial Gas Engine (I & II) Basic & Advanced; Master Mechanic; Advanced Lean Burn Technology; Advanced Diesel Management (ADEM 3 & 4); Caterpillar G3500 & G3600 Engine Commissioning
- Windrock Inc. Mechanical / Vibration Analysis
Work History
Commissioning Agent
SEC Energy
Houston, TX
05.2006 - 06.2019
- Supervised staff of 4 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed detailed plans based on broad guidance and direction.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
Technical Services Specialist
Universal Compression
Houston , TX
05.1998 - 05.2006
- Provided technical and engineering information to third-party technical support personnel during collaborative projects.
- Diagnosed severity of customer issues, escalating tickets to appropriate personnel for intervention.
- Followed diagnostic and remediation policies, applying prescribed support methods to assigned tickets.
- Recommended replacement parts and upgrade options based on customers' specific budgets and needs.
- Performed diagnosis of industrial engine and electrical equipment failures via in-person inspection and phone-based consultation.
- Maintained 98% customer satisfaction level for assigned tickets.
- Designed and conducted diagnostic protocols to detect and verify faults via remote testing methods.
- Maintained authoritative knowledge through continued education and ongoing training.
- Organized system operating procedures to strengthen controls.
Field Service Technician
Tidewater Compression
Houston , TX
06.1991 - 05.1998
- Managed on-site and off-site installation, repair, maintenance and test tasks.
- Discussed and recommended service options with customers and explained costs involved.
- Followed safety procedures to avoid injuries in field.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Operated hand tools and power equipment according to company safety procedures.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
- Adjusted machine settings to maximize performance and equipment longevity.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Education
Associate of Applied Science - Electronic Engineering Technology
ITT Technical Institute
Houston, TX1993
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Commissioning Agent
SEC Energy
05.2006 - 06.2019
Technical Services Specialist
Universal Compression
05.1998 - 05.2006
Field Service Technician
Tidewater Compression
06.1991 - 05.1998
Associate of Applied Science - Electronic Engineering Technology
ITT Technical Institute