Russhelle Nelson Swan

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.

• Maintained updated and detailed records of calls in physical and electronic database.
• Monitored and tracked dispatch communication systems.
• Utilized dispatch software to enter customer orders, deliveries and receipts.

Scheduled and organized delivery routes.

• Monitored vehicle locations to coordinate timely arrivals.

• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Negotiated supplier contracts to secure competitive pricing for materials and services.