Proven track record in operations management across multiple states, with a strong focus on supplier collaboration. Expertise in Excel management and energy efficiency initiatives, resulting in significant workflow improvements and enhanced compliance. Committed to professional growth and open to travel for new opportunities.
Overview
18
18
years of professional experience
Work History
Operations Manager
American Eagle Solutions
Pittston, Pennsylvania
11.2023 - 05.2025
Utilized Excel, SharePoint, Monday, and PowerPoint software efficiently.
Streamlined daily operations to boost workflow efficiency and enhance team productivity.
Managed upgraded, energy-efficient lighting and building management systems.
Coordinated staff schedules and assignments to ensure optimal coverage.
Facilitated interdepartmental communication to address operational challenges.
Monitored compliance with safety regulations and upheld quality standards.
Supervised employee workflows to maximize efficiency and maintain high-quality standards.
Resolved customer complaints promptly to sustain high levels of satisfaction.
Collaborated with suppliers to guarantee timely delivery of materials.
Field Supervisor
Centrica
Irving, TX
11.2009 - 09.2023
Progressed from technician to field supervisor, demonstrating leadership and expertise.
Obtained OSHA 30 certification and trained staff on safety protocols and equipment usage.
Collaborated with stakeholders to resolve challenges and enhance service delivery.
Managed inventory levels to ensure availability of tools and materials.
Facilitated communication between field personnel and management for efficient project execution.
Conducted site inspections to identify hazards and uphold quality standards.
Monitored project timelines and budgets while managing contractor performance on-site.
Connected wires to circuit breakers and transformers.
Planned and installed complicated circuit systems in commercial construction.
Replaced old light fixtures with energy-efficient LED bulbs that met customer requirements.
Coordinated travel and accommodation logistics for field staff adhering to budget constraints
Residential Electrician Apprentice
Buckingham Electric
Asheville, North Carolina
02.2007 - 04.2009
Installed conduit systems for new construction projects and remodels in residential homes.
Planned and executed wiring layouts based on project specifications and building codes.
Installed residential wiring systems, ensuring compliance with local regulations.
Interpreted blueprints to develop detailed electrical layouts for residential projects.
Assessed blueprints to determine necessary work scope for comprehensive electrical jobs.
Executed electrical installations and repairs, including wiring, circuit breakers, outlets, and switches.
Utilized testing equipment to diagnose existing wiring problems accurately.