Rustin Hilburn

• Operated varied hand and power tools to complete repairs.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Troubleshot equipment breakdowns and performed preventive maintenance.
• Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
• Followed safety protocols to minimize workplace accidents.
• Inspected and maintained equipment to keep items in top working condition.
• Installed new locks, door handles, and door closers.
• Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
• Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
• Performed electrical and mechanical repairs of production equipment to minimize downtime.
• Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
• Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
• Supported inventory management efforts, tracking spare parts usage and reordering as necessary.

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.

Troubleshooting HVAC systems and systems installation

• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
• Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
• Responded to customer inquiries quickly and professionally to increase satisfaction.
• Increased customer satisfaction by providing timely and efficient service for various technical issues.