Developed leadership and strategic planning skills in a fast-paced manufacturing environment. Possesses deep understanding of business operations and financial management, with proven ability in project management and team development. Committed to driving organizational success through impactful decision-making and effective resource allocation.
Work History
Senior Operations Manager
Mercedes | 2006 - 2026
Led cross-functional teams to streamline operational processes and enhance productivity.
Analyzed key performance indicators to identify areas for operational enhancement.
Increased team productivity, providing ongoing training, coaching, and performance feedback to staff members.
Launched the Next Gen M-Class and GLS body shop.
Assembly manager
Managed the C-Class body shop which included production, maintenance, and engineering responsibilities.
Responsible for all body shop maintenance, maintenance engineering, and dimensional engineering for Next Gen M-Class, GLS, and GLE coupe.
Project lead for the launch of the EQE/ EQS (electric vehicle) body shop as well as body operations
Body Shop Project Team
Mercedes | 2001 - 2006
Responsible for hiring and training for next Gen M-Class and launch of the R-Class
Launched new body shop
Assistant Manager- Body Shop
Mercedes | 1998 - 2001
Assisted in managing daily operations of body shop, ensuring efficiency and quality standards.
Responsible for a full shift of team members with a total of five group leaders direct reports.
Maintained a safe work environment by enforcing strict adherence to safety protocols and regulations.
Ensured all company policies and procedures were implemented fairly and consistently across all teams.
Ensured that weekly and monthly goals and metrics were achieved.
Oversaw high level cross-functional problem solving teams on topics that were escalated from Group Leaders.
Group Leader- Body Shop
7 Months
Mercedes | 1997.08 - 1998.03
Led a team of twenty-five people
Responsible for meeting all daily safety goals, ensuring team members followed all safety protocols.
Conducted problem analysis with countermeasures if a topic occurred.
Conducted daily process audits to ensure standards were achieved
Responsible for overall quality performance and managed multiple quality loop indicators.
Oversaw the budget and ensured that monthly targets were achieved
Responsible for the overall morale of the team and ensured policies and procedures were followed, implementing corrective actions when warranted.
Encouraged team growth by promoting skill qualification, implementing training, and growing the overall knowledge base of team members.
Team Leader- Body Shop
6 Months
Mercedes | 1997.02 - 1997.08
Led a team of eight employees.
Ensured that the production system was followed during the manufacturing process.
Ensured safety, quality, and efficiency.
Possessed knowledge and proficiency i all processes of the body shop
Responsible for creating daily work assignments and rotating schedules, filling in should there be an absence.
Production Team Member- Body Shop
1 Year
Mercedes | 1996.02 - 1997.02
Attended a six week course in Germany learning basic sheet metal skills, resistance, drawn arc and mig welding techniques.
Upon return was responsible for developing processes and training new production team members for the new M-Class.
Participated in equipment design review and installation at the tuscaloosa plant.
Education
- Industrial Electronics
Shelton State Community College | Tuscaloosa, AL | 05.1992