Rusty Shannon
Port Arthur,Texas
Summary
Motivated and energetic individual with a focus on integrity, leadership, organizational skills, and attention to detail. Seeking long-term employment with a company that shares these values, offers proven success, and opportunities for growth. Ready to utilize skills and experience to drive impact on daily operations and contribute to future successes within the organization.
Overview
28
28
years of professional experience
Work History
General Manager
Hearsay Gastro Lounge
06.2024 - 05.2025
- Started as construction liason for restaurant opening. Oversaw remodel, sourced and vetted vendors, obtained permits, and aided with design and decor.
- Hired and trained staff for restaurant opening.
- Directed operational strategies to enhance productivity and efficiency across diverse departments.
- Developed and implemented performance metrics to assess team effectiveness and drive continuous improvement.
- Collaborated with cross-functional teams to align departmental goals with overall business objectives.
- Mentored and trained management staff, fostering a culture of leadership and accountability within the organization.
Managing Partner
Brinker International (Chili’s)
03.2015 - 04.2024
- Responsible for all areas of daily operations, morale, cleanliness and sanitation, schedule writing, inventory, cost control, and payroll of 50 plus team members and 3 assistant managers.
- Fully responsible for all areas of P&L, maintaining staffing levels, and ensuring customer satisfaction.
- Responsible for growing sales, local marketing, and creating and successfully achieving budgets. As a Managing Partner, I had an ownership piece of the business and received a percentage of profit over the previous year.
- Named Manager of the Year for the Sobenes-Desme region in 2016
- Promoted to Managing Partner in one year of being GM. This typically takes 2-3 years
- Turned around a restaurant from making 85% of planned profit to 115% of planned profit in one year
- Improved year over year sales by 30% in one year through tireless coaching, accountability, and community engagement. Heavily focused on changing the culture and giving back to the community, boosting the reputation in a small town.
General Manager/Area Champion
Logan’s Roadhouse
08.2006 - 03.2015
- As General Manager, I was responsible for the operations, morale, cleanliness and sanitation, schedule writing, inventory cost and control, and payroll for 50 plus employees, and 4 Assistant Managers.
- Fully responsible for all areas of P&L, maintaining staffing levels, and ensuring customer satisfaction.
- Responsible for growing sales, local marketing, and creating and successfully achieving budgets. As an area champion, I helped 4 other GM’s achieve results by coaching, teaching, and leaving them to better their teams and restaurants.
- Increased sales by over 20% through dedication to system adherence, improved staffing, and had a relentless pursuit of raising customer satisfaction during the first year of being a GM
- Awarded GM Rookie of the Year
General Manager/Managing Partner
Carinos Italian Grill
12.2000 - 08.2006
- Responsible for all areas of operations, morale, cleanliness and sanitation, schedule writing, and payroll of 50 plus team members and 4 assistant managers.
- Fully responsible for all areas of P&L, maintaining staffing levels, and ensuring customer satisfaction.
- Responsible for growing sales, local marketing, and creating and successfully achieving budgets.
- As a Managing Partner, I became responsible for multi-unit directing. I led my restaurant as well as directing, coaching, teaching, and holding accountability for 3 other restaurants.
- Responsible for the development of 3 other GM’s and 12 assistant managers in addition to my own.
- Started as an hourly employee and was promoted to Corporate Training Team in less than a year
- As corporate trainer, I was responsible for training 25 to 30 people at one time in all facets of job duties. Promoted to management
- After 1 1/2 years as an Assistant Manager, I accepted promotion to General Manager
- I participated in the opening of 9 new units in 3 years
- I accepted the Managing Partner position in Amarillo, Texas
- Responsible for Amarillo, Lubbock, Midland, and Odessa locations
- Led in the rebuild and re-opening of the Beaumont location after Hurricane Rita
Journeyman Sheet Metal Fabricator - M&I Electric
06.1997 - 11.2000
- Led in building many types of electrical switchgear cabinets. Job duties included mentoring apprentices, fork truck operation, unloading pallets of steel, deciphering blue-print schematics, welding, parts and inventory management, and equipment maintenance on daily basis.
- Started as journeyman apprentice and was made a journeyman within a year of hire
- Led many equipment building projects for offshore drilling rigs
- Consulted with company executives in weekly meetings to determine accurate and realistic plans for upcoming projects
- Company layoff in November 2000
Education
Criminal Justice/Psychology
Lamar University
Beaumont, TXDiploma - undefined
Port Neches-Groves High School
01.1994
Skills
- Personal development
- Consistently reliable
- Adaptable learner
- Proficient in managing multiple tasks
- Team leadership
- Proficient in organization
- Strategic prioritization ability
- Detail-oriented approach
- Task management and accountability
- Talent identification and development
- Receptive to feedback
- PROFESSIONAL
- Budgeting and Forecasting
- Inventory Practices
- Cost Control
- P&L Management
- Serve Safe Manager certified
- Directing and Achieving High Levels of Productivity
Timeline
General Manager
Hearsay Gastro Lounge
06.2024 - 05.2025
Managing Partner
Brinker International (Chili’s)
03.2015 - 04.2024
General Manager/Area Champion
Logan’s Roadhouse
08.2006 - 03.2015
General Manager/Managing Partner
Carinos Italian Grill
12.2000 - 08.2006
Journeyman Sheet Metal Fabricator - M&I Electric
06.1997 - 11.2000
Diploma - undefined
Port Neches-Groves High School
Criminal Justice/Psychology
Lamar University
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