RUSUL HUGGINS
Loxley
Summary
Results-driven professional with extensive experience in retail management and customer relations. Expertise in training and mentoring staff, managing inventory, and implementing sales initiatives. Dedicated to enhancing team collaboration and improving overall store performance.
Overview
14
14
years of professional experience
Work History
Store Manager
Kay Jewlers
Daphne, AL
11.2016 - Current
- Led store operations, ensuring optimal inventory management and merchandising standards.
- Trained and mentored staff in customer service excellence and product knowledge.
- Implemented strategic sales initiatives, enhancing overall store performance.
- Analyzed sales data to identify trends, driving targeted marketing efforts.
- Fostered a positive team environment, promoting collaboration and motivation among staff.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
MAKE UP ARTIST
Christian Dior Couture
Mobile, AL
05.2015 - 11.2016
- Developed customized makeup applications for diverse clientele to enhance individual features.
- Trained junior artists on advanced techniques and product knowledge to improve service delivery.
- Maintained inventory of high-end cosmetics, ensuring timely restocking and organization of supplies.
- Demonstrated and explained use of different beauty products to educate customers.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
Sales Agent
Chris Myers Nissan - Eastern Shore
Daphne, AL
05.2012 - 05.2015
- Cultivated strong customer relationships to enhance client satisfaction and loyalty.
- Conducted product demonstrations to effectively showcase vehicle features and benefits.
- Assisted customers in navigating financing options, ensuring informed purchasing decisions.
- Collaborated with team members to streamline sales processes and improve overall efficiency.
- Led negotiations with clients, achieving favorable terms while maintaining company profitability.
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Achieved top performer status within the company due to consistent high sales numbers.
Education
No Degree - BUSINESS
University of South Alabama
Mobile, ALSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Training and mentoring
- Team leadership
- Friendly and positive
- Outstanding communication skills
- Cash management
- Store merchandising
- Retail inventory management
- Shift scheduling
Languages
Arabic
Native or Bilingual
Timeline
Store Manager
Kay Jewlers
11.2016 - Current
MAKE UP ARTIST
Christian Dior Couture
05.2015 - 11.2016
Sales Agent
Chris Myers Nissan - Eastern Shore
05.2012 - 05.2015
No Degree - BUSINESS
University of South Alabama