Summary
Overview
Work History
Education
Skills
Timeline
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Ruta Welday

Brentwood,MD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Kebron Express llc
Dallas, Tex
04.2024 - 11.2024
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Answered inbound calls, chats and emails to facilitate customer service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.

Waitress

Etopicafe
Dalla, Texax
04.2023 - 02.2024
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Communicated daily specials to customers.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Associate of Arts -

College of Art And Science
Adi Keih, Eritrea
03-2019

Skills

  • Team building
  • Organization
  • Excellent communication
  • Friendly, positive attitude
  • Customer service

Timeline

Customer Service Representative

Kebron Express llc
04.2024 - 11.2024

Waitress

Etopicafe
04.2023 - 02.2024

Associate of Arts -

College of Art And Science

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Ruta Welday