Ruth Ashenberner

• Provided comprehensive nursing advice to patients over the phone, ensuring accurate assessment of symptoms

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• Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
• Relayed triage information and facilitated communication between provider and patient concerning patient disposition.

• Continuously updated clinical knowledge through ongoing professional development opportunities, ensuring up-to-date medical advice for patients.
• Supported patients in managing chronic conditions by providing tailored guidance on lifestyle modifications and treatment adherence.
• Mentored new Advice Nurses as they acclimated to their roles, fostering positive working relationships among colleagues.