Ruth Banderas

At Spectrum Technologies my duties were very detailed oriented. I was able to work closely to monitor and document the company's financials. My duties at Spectrum included;

• Entering contracts into system
• Created monthly financial reports
• Maintained and billed contracts
• Communicated closely with Leasing Companies
• Enter and apply credit memos
• Utilized AR and AP consoles
• Met end of quarter and yearly goals
• Create and report profitable account reports
• Worked closely with colleagues to collect on past due accounts
• Created quotes for service and supplies
• Receive and process payments
• Bank deposits
• Invoice
• Organize and process financial transactions

While employed at Dish Network, I was able to grow my selling and customer service skills. My duties included;

• Inbound sales calls
• Identifying customer's needs
• Ensuring a one call resolution
• Provided exceptional customer service
• Remain calm in high pressure situations
• Kept a well organized work area
• Met daily and monthly quotas
• Maintained high scores on quality control
• Able to work well with others

• Oversaw daily operations for my team, ensuring smooth workflow and timely completion of tasks
• Applied strong leadership and problem-solving skills
• Improved customer satisfaction with timely response to inquiries
• Increased team productivity by implementing efficient workflows
• Addressed concerns with customers
• Created daily reports at EOD
• Able to meet daily, weekly, and monthly sales quotas