Ruth Charley
2834 Hilyer Drive,GA
Summary
Dedicated professional with a strong work ethic and a background in hospitality, notably at Cape Henry Inn. Proven ability to enhance guest satisfaction through meticulous cleanliness and effective teamwork. Skilled in health and safety compliance, ensuring a safe environment while consistently meeting deadlines and maintaining high standards of hygiene.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Overnight Associate
Walmart
Virginia Beach, VA , Columbus GA
08.2008 - Current
- Assisted in maintaining cleanliness and organization of sales floor.
- Stocked merchandise efficiently to ensure product availability.
- Provided customer service by responding to inquiries and assisting with purchases.
- Collaborated with team members to achieve nightly operational goals.
- Learned safety protocols and best practices for handling products.
- Adapted quickly to changing priorities during peak hours.
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
- Participated in ongoing training opportunities to stay up-to-date on company policies, safety procedures, and best practices for exceptional customer service delivery.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Housekeeper
Cape Henry Inn
Virginia Beach, VA
08.2006 - 10.2007
- Enhanced guest experiences by promptly responding to special requests and providing personalized service.
- Conducted regular inspections of rooms to ensure adherence to quality standards and safety protocols.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
- Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Changed bed linens and collected soiled linens for cleaning.
- Adhered to professional house cleaning checklist.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Education
No Degree - Early Childhood Care And Education
Guam Community College
Guam USAHigh School Diploma -
Kosrae High School
Kosrae, Federated States Of Micronesia06-1999
Skills
- Motivation and initiative
- Cleanliness and hygiene
- Deadline adherence
- Safety awareness
- Teamwork
- Mopping and sweeping
- Vacuuming and sweeping
- Cleaning techniques
- Health and safety compliance
- Hospitality background
- Customer service-focused
- Strong work ethic
Certification
- Basic Life Support (CPR/AED: Adult, Child and Infant + First Aid Training - 2026
Languages
English
Full Professional
Other
Native or Bilingual
Timeline
Overnight Associate
Walmart
08.2008 - Current
Housekeeper
Cape Henry Inn
08.2006 - 10.2007
No Degree - Early Childhood Care And Education
Guam Community College
High School Diploma -
Kosrae High School