Ruth Mabel Del Carmen
Philadelphia,PA
Summary
With over 5 years of experience in sales and marketing, I have developed a strong foundation in client relations, market analysis, and strategic sales initiatives. My career is highlighted by consistent achievement in exceeding sales targets and fostering long-term relationships with professionals, demonstrating my passion for impacting business initiatives through value selling.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Premier Sales Manager
ADP, Inc.
Allentown, PA
09.2021 - 08.2024
- Achieved a 20% increase in sales territory revenue within first year by focusing on strategic client engagement and product knowledge training
- Leveraged CRM system to improve client tracking and sales forecasting, resulting in 15% increase in customer retention
- Developed and executed comprehensive marketing analysis strategy that identified new growth opportunities, leading to the introduction of 5 additional clients in the portfolio
- Attended over 10 educational seminars on product benefits and case studies, enhancing product visibility and adoption
- Collaborated with marketing and product development teams to provide feedback from clients, influencing the development of marketing materials that lead to a 25% increase in lead generation.
Retail Training Sales Manager
T-Mobile, Inc.
Bethlehem, PA
05.2018 - 07.2021
- Facilitated cross-functional team collaboration to address and resolve key client issues, improving overall client satisfaction by 20%
- Conducted competitive analysis reports on quarterly basis, providing key insights that led to a 10% increase in market share
- Managed a portfolio of 100+ clients, consistently maintaining high levels of engagement and product knowledge dissemination
- Increased territory sales by 18% through strategic planning and execution of targeted sales initiatives
- Developed a training program for new sales representatives, improving team performance and product knowledge
- Established and maintain productive relationships with strategic partners, resulting in enhanced brand recognition.
Education
MBA -
University of Delaware
Newark, DE05-2026
B.S. - Marketing
Wilmington University
Georgetown, DE01-2018
Skills
- Sales
- Business Development
- Market Research
- Customer Relationship Management
- Product Presentation
- Consultative Selling
- Strategic Planning
- Sales Forecasting
- Relationship Building
Accomplishments
- Top Sales Performer of the Year-Awarded for exceeding annual sales targets b by 15% at ADP, demonstrating exceptional sales strategy and client engagement.
- Innovative Sales Strategy Implementation- Implemented CRM strategies that resulted in a 20% increase in customer retention at ADP.
- Key Account Acquisition- Successfully negotiated contracts with 10 new accounts, significantly expanding market presence for ADP.
Certification
Certified National Pharmaceutical Representative
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Premier Sales Manager
ADP, Inc.
09.2021 - 08.2024
Retail Training Sales Manager
T-Mobile, Inc.
05.2018 - 07.2021
Certified National Pharmaceutical Representative
MBA -
University of Delaware
B.S. - Marketing
Wilmington University
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