Corina Chavarria
Pueblo,CO
Summary
I have been a premium customer service consultant for 2.5 years with AT&T. I have received my bookkeeping certificate as of 2024, with continuing education towards my associate's degree in accounting. As a Customer Service Representative with a background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. I am committed to enhancing team performance by sharing knowledge and best practices in customer service operations. I am a solid team player with an upbeat, positive attitude, and proven skills in establishing rapport with clients and peers. Motivated to contribute to the company's success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. With previous team lead and manager experience in my past, and ongoing peer-to-peer communication, I help the team win as one. I feel this will be the perfect fit to support my growth in my career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Premier Service Consultant
AT&T
Pueblo, USA
01.2023 - Current
- Work from home , mobility sales and services
- General bill review, customer service and sales
- Computer skills, with inbound calls
Pharmacy Technician
Walgreens
Pueblo West, USA
10.2021 - 01.2023
- Currently working towards a certificate, using insurance related medical billing terms, cashier, pill filling and counting, dispensing of medication, appointment setting, paperwork and filling
- Covid test and testing the results
- Customer service, answering phones, dpi information and more
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Verified prescriptions and drug labels, documents and packages.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
Janitorial Worker
American Facility Services Group
Colorado Springs, USA
03.2018 - 03.2019
- Key holder, lead position
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Led regular team meetings to communicate current business trends and relevant updates.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Oversaw the recruitment, onboarding, and training of new team members, ensuring a quick adaptation to company standards.
Cashier/server
Jack in the box
Pueblo, USA
11.2017 - 02.2018
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Modified requested menu items in POS system to customize orders.
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
Education
Associate of Applied Science - Accounting
Pueblo Community College
Pueblo, CO04-2026
GED -
Ged.com
Pueblo, CO04.2025
Bookkeeping certificate - Accounting
Pueblo Community College
Pueblo, COSkills
- Sales
- Account management
- Filing
- Microsoft Word
- Communication skills
- Data entry
- Analysis skills
- Microsoft Excel
- Customer service
- Computer operation
- Microsoft Word
- Retail sales
- Account reconciliation
- Training and development
- Microsoft Office
- Team building
- Attention to detail
- Team lead/manager
- Problem-solving abilities
- Goal setting
- Teamwork
- Expectation setting
Certification
- Driver's License, 04/01/23
- Provisional pharmacy technician license, 10/01/21, 04/01/2023
- Bookkeeping certification
Languages
English, Expert
Timeline
Premier Service Consultant
AT&T
01.2023 - Current
Pharmacy Technician
Walgreens
10.2021 - 01.2023
Janitorial Worker
American Facility Services Group
03.2018 - 03.2019
Cashier/server
Jack in the box
11.2017 - 02.2018
Associate of Applied Science - Accounting
Pueblo Community College
GED -
Ged.com
Bookkeeping certificate - Accounting
Pueblo Community College