Summary
Work History
Education
Skills
Certification
Timeline
Generic

Ruth Fetters

Clarksville,AR

Summary

Behavioral health professional with strong skills in case management, assessment, and individualized care planning. Known for effective team collaboration and achieving results in dynamic environments. Strong communicator adept in crisis intervention, resource coordination, and client advocacy, ensuring high standards of care and positive outcomes.

Work History

Sales Representative

Coast To Coast Carports Inc.
08.2024 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.

Associate Director

Birch Tree Communities
07.2018 - 08.2024
  • Organized employee relations activities to enhance employee morale and foster supportive work environment.
  • Assisted in the administration of labor law compliance efforts, maintaining up-to-date knowledge of changing regulations to ensure adherence to legal requirements.
  • Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
  • Used Credible to document patient information, progress notes, and treatment plans.
  • Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

Sales Representative

Coast To Coast Carports Inc.
06.2010 - 07.2018
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Provided feedback from customers to product development team, influencing future product enhancements.
  • Utilized social media platforms to engage with potential customers and build brand awareness.

Education

Associate of Science - Healthcare Administration

University of Phoenix
Tempe, AZ
05-2010

High School Diploma -

Clarksville High School
Clarksville
05-1994

Skills

  • Interpersonal communication skills
  • HIPAA compliance
  • Patient confidentiality
  • Call center experience
  • Data entry proficiency
  • Follow-up skills
  • Policy adherence
  • Empathy and patience
  • Data entry
  • Team leadership
  • Phone and email etiquette
  • Patient registration
  • Information collection
  • Training coordination

Certification

  • Qualified Behavioral Health Professional (QBHP)
  • Notary Public Exp 2030

Timeline

Sales Representative

Coast To Coast Carports Inc.
08.2024 - Current

Associate Director

Birch Tree Communities
07.2018 - 08.2024

Sales Representative

Coast To Coast Carports Inc.
06.2010 - 07.2018

Associate of Science - Healthcare Administration

University of Phoenix

High School Diploma -

Clarksville High School

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