Ruth Fuentes
Washington
Summary
Experienced background investigator and case manager specializing in national security investigations, immigration compliance, and child welfare services for over 6 years. Demonstrated ability in conducting field interviews and preparing compliance documentation. Technical proficiency includes Salesforce, iStar, FWS, FDR, Microsoft Office, and Google Workspace. Active top secret security clearance maintained.
Overview
7
7
years of professional experience
Work History
Background Investigator
CACI, INC–FEDERAL
Washington
04.2025 - Current
- Conducted national security background investigations for federal employees and contractors.
- Managed workload of eight to twelve concurrent cases, ensuring compliance with timeliness standards.
- Performed structured interviews with six to ten sources per case, covering employment, residence, and references.
- Reviewed criminal, financial, and public record documentation to determine adjudicative relevance for investigations.
- Prepared detailed investigative reports aligned with federal reporting standards.
- Maintained source coverage and follow-up requirements, enhancing thoroughness of assigned investigations.
- Handled sensitive information in compliance with federal confidentiality regulations.
- Evaluated personal history information from various sources to assess candidate eligibility.
Family Support Coordinator – Immigration & Child Welfare
Mary's Center
Washington
07.2023 - 03.2025
- Managed caseload of 25 to 40 unaccompanied minors under federal immigration guidelines.
- Conducted interviews and home visits to evaluate placement safety and sponsor stability.
- Created service plans that addressed medical, legal, and educational needs of unaccompanied minors and their families.
- Coordinated services with legal providers and community organizations to optimize support.
- Enhanced access to healthcare and social resources through coordinated family services.
- Implemented educational workshops on health and wellness for families.
- Tailored individualized support plans based on specific family needs and goals.
- Maintained documentation utilizing Salesforce systems.
Case Manager – Family Services
East River Family Strengthening Collaborative
Washington
01.2022 - 07.2023
- Created personalized service plans based on thorough assessments of client needs.
- Performed intake interviews and home visits to identify service requirements.
- Handled caseload of 20–30 families dealing with housing instability.
- Linked families to employment education and behavioral health resources for improved well-being.
- Maintained precise documentation while monitoring progress of clients effectively.
- Worked with multidisciplinary teams to deliver integrated care solutions.
- Advocated for client rights among social service agencies, ensuring proper representation.
Immigration Case Specialist
GEO Group
Annandale
08.2019 - 01.2022
- Managed compliance caseload of over 300 participants to ensure adherence to regulations.
- Conducted intake and compliance interviews to verify identity and reporting requirements.
- Prepared compliance and incident reports for federal partners accurately.
- Maintained documentation using iStar and Salesforce systems effectively.
- Delivered weekly orientation sessions for 20 to 40 participants, enhancing their understanding of program requirements.
- Collaborated with multidisciplinary teams to develop rehabilitation plans.
- Collaborated with multidisciplinary teams to create tailored rehabilitation plans addressing individual participant needs.
- Monitored adherence to legal and regulatory requirements consistently.
Education
Bachelor of Arts - Administration of Criminal Justice
University of The District of Columbia
Washington, DC 06-2019
Associate of Arts - Law Enforcement
University of The District of Columbia
Washington,DC06-2017
Skills
- Background investigations
- Public records research
- Subject and source interviews
- Adjudicative documentation
- Immigration case management
- Crisis intervention
- Child welfare services
- Home visits
- Salesforce proficiency
- Record keeping
- Office productivity tools
- Bilingual in Spanish and English
Clearance
Active Top Secret Security Clearance
Timeline
Background Investigator
CACI, INC–FEDERAL
04.2025 - Current
Family Support Coordinator – Immigration & Child Welfare
Mary's Center
07.2023 - 03.2025
Case Manager – Family Services
East River Family Strengthening Collaborative
01.2022 - 07.2023
Immigration Case Specialist
GEO Group
08.2019 - 01.2022
Bachelor of Arts - Administration of Criminal Justice
University of The District of Columbia
Associate of Arts - Law Enforcement
University of The District of Columbia