Ruth Garcia
Las vegas,NV
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
7
7
years of professional experience
Work History
Leader
Nuwu Cannabis Marketplace
01.2022 - 11.2023
- Identified team weak points and implemented corrective actions to resolve concerns.
- Trained employees on serving and restock and assigned duties.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
Manager
No.1 Boba And Tea
01.2018 - 12.2020
- Monitored workflow to improve employee time management and increase productivity.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Sales Associate
Penguin
03.2017 - 12.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Duarte High School
Duarte, CA07.2016
Skills
- Ability to learn quickly
- Excellent communication skills
- Basic Computer Skills
- Well organized
- Able to work well unsupervised
- Willing to take on variety of tasks
- Attentive to time schedule
- Works well with others
- Great customer service
- Customer Relationship Management
- Greet Guests
- Train Employees
- Health and Safety Regulations
Languages
Spanish
Native or Bilingual
Timeline
Leader
Nuwu Cannabis Marketplace
01.2022 - 11.2023
Manager
No.1 Boba And Tea
01.2018 - 12.2020
Sales Associate
Penguin
03.2017 - 12.2018
High School Diploma -
Duarte High School
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