Ruth Garcia
Mission
Summary
Dynamic professional with a proven track record at Taco Palenque, excelling in training and customer service. Skilled in planning and coordination, I fostered employee engagement through tailored training programs. Compassionate and reliable, I effectively communicated with patients as a Medical Assistant, ensuring quality care and compliance. Fluent in Spanish, enhancing patient interactions.
Overview
14
14
years of professional experience
Work History
Trainer
Taco Palenque
03.2025 - Current
- Developed and delivered training programs to enhance employee performance and engagement.
- Assessed training needs through surveys and direct feedback from participants.
- Utilized learning management systems to track progress and provide resources effectively.
- Facilitated workshops focusing on skill development and team collaboration techniques.
- Mentored junior trainers, fostering a culture of continuous improvement within the team.
- Collaborated with subject matter experts to create accurate training content.
- Promoted a culture of continuous learning by advocating for professional development opportunities.
- Optimized training delivery schedules, accommodating diverse learning styles and work commitments.
Medical Assistant
Escandon Diagnostic Clinic
10.2016 - 01.2025
- Administered patient assessments and recorded vital signs to support clinical evaluations.
- Assisted in scheduling appointments, managing patient records, and maintaining office organization.
- Collaborated with healthcare providers to ensure seamless patient care delivery and communication.
- Educated patients on treatment plans and medication management to enhance understanding and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Cashier
Taco Palenque
01.2012 - 04.2014
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily sales reports.
- Assisted customers with inquiries, providing exceptional service and support.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
Certificate of Technical Studies - Medical
South Texas College
McAllen, TX07-2016
Skills
- Planning and coordination
- Creative problem solving
- Customer service
- Direct patient care
- Vital signs monitoring
- Reliable team player
- Compassionate
- CPR
- Maintaining confidentiality
- Specialization in X-Ray and Vitals
- Fluent in Spanish
Timeline
Trainer
Taco Palenque
03.2025 - Current
Medical Assistant
Escandon Diagnostic Clinic
10.2016 - 01.2025
Cashier
Taco Palenque
01.2012 - 04.2014
Certificate of Technical Studies - Medical
South Texas College