Summary
Overview
Work History
Education
Skills
Timeline
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Ruth Garner

Faison,NC

Summary

Motivated and enthusiastic Rural Mail Carrier with proven success at modeling highest delivery standards to customers in any location, whether rural or urban. Tireless customer-focused professional with innate navigational sense to find obscure delivery addresses. Focuses on details and consistently delivers correct mail and packages to correct address on time. Dependable Rural Carrier always arriving for work neat, organized and with professional attitude. Hardworking self-motivator handling all mail duties with enthusiasm and energy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

35
35
years of professional experience

Work History

Rural Carrier

USPS
04.2003 - 11.2023
  • Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.
  • Increased accuracy of mail distribution by regularly updating address changes in the system.
  • Collaborated with coworkers to handle overflow or challenging deliveries, optimizing overall team productivity.
  • Improved overall efficiency with proper vehicle maintenance and timely repairs.
  • Handled sensitive materials responsibly, ensuring confidentiality of customer information at all times.
  • Navigated various weather conditions safely, ensuring timely deliveries in all circumstances.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Maintained a clean driving record while navigating difficult terrain on rural routes.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Consistently met performance goals set forth by management regarding daily completion times for assigned routes.
  • Identified postage discrepancies and escalated for resolution to limit customer delays.
  • Reduced delivery errors by maintaining an organized and up-to-date route sheet system.
  • Assisted in training new employees, sharing best practices for rural carrier duties.
  • Distributed items on time and to correct locations for punctual, professional mail services.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Delivered mail along established route in rural areas.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.
  • Maintained records on customers with mail forwarding and change of address requests.
  • Demonstrated adaptability by covering other routes when necessary due to absences or scheduling conflicts.
  • Remained physically fit to safely lift and transport packages weighing up to 70 pounds.
  • Paid attention to detail while completing assignments.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Handled accurate cash payments for postage and incurred fees.
  • Observed traffic and safety regulations for safe transport and delivery of mail.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.

Secretary

Wilson Packing Co.
02.1989 - 04.1993
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Performed research to collect and record industry data.
  • Maintained daily report documents, memos and invoices.
  • Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and updated records and files to maintain document compliance.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.

Education

High School Diploma -

North Duplin Jr Sr High School
Mount Olive, NC 28365
06.1974

Skills

  • Continuous Improvement
  • Efficient Delivery
  • Relationships and rapport
  • Organizational Skills
  • Reliability
  • Incident Reporting
  • Postal regulations
  • Customer Engagement
  • Adaptability
  • Route Navigation
  • Adaptability and Flexibility
  • Prioritization
  • Time management abilities
  • Written and verbal communication
  • Package handling
  • Weather Preparedness
  • Dependability
  • Mail delivery
  • Attention to Detail
  • Change-of-address orders
  • Effective Communication
  • Active Listening
  • Residential customers
  • Safe Driving
  • Undeliverable mail handling
  • Route deliveries
  • Friendly, Positive Attitude
  • Dependable and Responsible
  • Verbal Communication
  • Customer Relations

Timeline

Rural Carrier

USPS
04.2003 - 11.2023

Secretary

Wilson Packing Co.
02.1989 - 04.1993

High School Diploma -

North Duplin Jr Sr High School

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Ruth Garner