Ruth Hernandez
Monroe,NC
Summary
Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
Prime Therapeutics LLC
08.2024 - 10.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Account Manager
Cardinal Endurance
10.2022 - 12.2022
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
- Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
- Negotiated contracts with focus on maximizing profit and ensuring client satisfaction.
- Implemented CRM system to track client interactions and feedback, leading to more personalized service.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
- Drove revenue growth by identifying new business opportunities within existing accounts.
Food & Consumables TA
Walmart
09.2021 - 09.2022
- As a Food & Consumables TA you must have on point Customer service experience, work in fast face environments, be able to learn at a fast pace and most importantly work safe and clean at all times
Sales Manager
Joyería Los Ángeles
08.2016 - 10.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
Bachelor Of Business Administration And Management - Finance
Strayer University
Associates Degree - Health Science
South College
Knoxville, TN08.2021
High School Diploma -
Ruth's Learning Homeschool
Monroe, NC12.2020
High School -
Monroe High School
Monroe, NC06.2019
Skills
- HIPAA Knowledge
- Adaptability
- Critical thinker
- Maintains Confidentiality
- Filing and record-keeping
- Management
- Computer skills (Microsoft)
- Medical terminology
- Customer Service
- Anatomy Knowledge
- Bilingual
- Creative/Effective Problem Solver
- Innovative
- Perseverant
- Goal-Oriented
- Passionate
- Effective Communicator
- Fast Learner
- Multitasker
- Positive
- Professional
- Organized and planning
- Leadership
- Relationship building and management
- Customer Service-Oriented
- Sales expertise
- Cash Handling
- Financial Services
- Money Handling
- Teller Support
- Creative Thinking
- Financial Planning
- Cross-Selling Products
- Financial Advising
- Business Development
- Community Relations
- Recordkeeping requirements
- Cash Flow Management
- Oral communications
- Problem solving
- Account management
- Client management
- Relationship building
- Business development
Volunteer Experience
- Sunday School Teacher, 05/01/18, 01/01/19
- Food Server, 08/01/18
Languages
Arabic
Elementary
English
Full Professional
Spanish
Full Professional
Hebrew
Elementary
Timeline
Pharmacy Technician
Prime Therapeutics LLC
08.2024 - 10.2024
Account Manager
Cardinal Endurance
10.2022 - 12.2022
Food & Consumables TA
Walmart
09.2021 - 09.2022
Sales Manager
Joyería Los Ángeles
08.2016 - 10.2020
Associates Degree - Health Science
South College
High School Diploma -
Ruth's Learning Homeschool
High School -
Monroe High School
Bachelor Of Business Administration And Management - Finance
Strayer University
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