I'm a highly efficient and coachable worker that excels in fast-paced and challenging environments. Eager to learn new skill sets with an aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
CVS Health
01.2023 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
Crew Member
NYPD Pizza
01.2022 - 01.2023
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.