Ruth Jean-Baptiste
Orlando,FL
Summary
Proven leader and effective communicator, adept at fostering teamwork and driving results. At Hajgden International College, enhanced team productivity and customer satisfaction through exceptional problem-solving and organizational skills. Achieved significant improvements in operational efficiency and project management, demonstrating flexibility, dependability, and a commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
College Admission Coordination
Hajgden International College
01.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Supervisor of Operations
Jetta Multi Service Center
06.2004 - 03.2026
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Manager of Business Development and Sales
Bon Appetit Grill
06.2016 - 01.2024
- Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Led team meetings focused on sharing best practices which contributed significantly to overall team success.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Church Office Secretary
First Discipleship Baptist Church
03.2012 - 07.2016
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Office Manager
Cosmic Enterprises Multi Service Center
New Providence, Nassau
03.2006 - 07.2013
- Court interpreter, work in the court system to translate spoken and written communication between languages for lawyers, witnesses, and defendants.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Education
Bachelor of Business Administration -
Success Training College
Nassau, Bahamas 06.2004
High School Diploma -
Aquinas College
Nassau, Bahamas06.2000
Skills
- Proficient in Excel and Word application
- Trilingual ( English, French and Haitian Creole)
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Organizational Skills
- Computer Skills
- Calm Under Pressure
- Organization and Time Management
- Problem Resolution
- Decision-Making
- Multitasking Abilities
- Flexible and Adaptable
Timeline
College Admission Coordination
Hajgden International College
01.2024 - Current
Manager of Business Development and Sales
Bon Appetit Grill
06.2016 - 01.2024
Church Office Secretary
First Discipleship Baptist Church
03.2012 - 07.2016
Office Manager
Cosmic Enterprises Multi Service Center
03.2006 - 07.2013
Supervisor of Operations
Jetta Multi Service Center
06.2004 - 03.2026
Bachelor of Business Administration -
Success Training College
High School Diploma -
Aquinas College
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