Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
PPDMO Clerk
United States Postal Service, USPS
Jacksonville, FL
08.1993 - 09.2020
Sorted parcels based on size, weight, and destination address.
Maintained a clean working environment by following safety protocols.
Utilized automated equipment such as conveyors, sorters, and scanners in order to streamline the process.
Inspected parcels for damage prior to sorting and packing.
Followed safety guidelines while operating machinery at all times.
Reported any damages or discrepancies found during the sorting process immediately to management.
Scanned barcodes of incoming items to determine their destination.
Trained new employees regarding warehouse procedures and standards.
Routed all classes of mail in sequence of delivery along established route.
Offered support and advice to newer personnel to improve performance.
Handled undeliverable mail in accordance with established procedures.
Administrative Assistant
Internal Revenue Service, IRS
Jacksonville, FL
05.1991 - 08.1993
Updated contact lists regularly when changes occur in employee status or contact information.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Managed office supplies inventory and placed orders when necessary.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Managed database systems containing customer contact information.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Developed and maintained filing systems for confidential documents and records.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Handled confidential documents in an organized fashion according to established protocol.
Directed customer inquiries to appropriate department personnel.
Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Proofread content for typo-free emails and documentation.