Ruth Lawson
The Klatt Family
Newark,Ohio
9
years of professional experience
Detail-oriented professional with experience in billing, invoicing, data management, and logistics coordination across retail, caregiving, and operations environments. Skilled in Excel, record accuracy, inventory systems, and cross-functional communication to ensure error-free reporting and operational efficiency.
Work History
Caretaker
4 Years 1 Month- Manage client scheduling, transportation, and daily care with precision and discretion.
- Facilitated smooth workflow through dependable support, organization, and proactive communication in a fast-paced role.
- Coordinated schedules and transportation for family appointments and extracurricular activities.
- Maintained organization of household supplies, enhancing efficiency in daily operations.
- Evaluated care processes regularly, initiating improvements to enhance service quality and satisfaction.
- Provided compassionate care to resident. assisting with daily tasks such as meal preparation and personal grooming.
- Developed strong relationships with residents and families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Amazon Delivery Driver
3 Months- Coordinated package logistics to achieve on-time delivery for customers.
- Maintained accurate daily delivery and tracking reports to support operational efficiency.
- Achieved a FICO Driving Score of over 800 through safe driving practices.
- Assisted in training new drivers on best practices and operational procedures.
- Maintained vehicle cleanliness and performed routine inspections to ensure reliability.
- Collaborated with dispatch teams to streamline communication and improve workflow efficiency.
- Operated vehicle safely in highly congested areas with no traffic violations.
Store Manager
3 Months- Managed high-volume inventory, vendor billing, and merchandise ordering, ensuring stock availability and efficient operations.
- Coordinated with shipping teams to streamline deliveries and returns, enhancing operational flow.
- Resolved customer and billing discrepancies promptly to maintain satisfaction and accuracy.
- Resolved customer and billing discrepancies promptly, improving customer satisfaction and maintaining billing accuracy.
- Implemented visual merchandising strategies to improve product presentation and sales.
- Analyzed sales trends to make strategic decisions for promotional activities.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
HBC Manager
4 Years 4 Months- Processed and recorded product orders, returns, and vendor invoices with 100% accuracy.
- Resolved delivery and billing issues by coordinating with carrier and vendor partners.
- Streamlined inventory management processes to enhance product availability and reduce stock discrepancies.
- Developed training programs for new staff, improving onboarding efficiency and retention rates.
- Coordinated promotional events that increased foot traffic and elevated brand visibility within the community.
- Fostered a culture of teamwork and collaboration, resulting in improved employee engagement and morale across departments.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma
Skills
Billing and invoicing
Microsoft Excel (Fundamentals)
Inventory & Order Management
Carrier logistics
Process Improvement
Cross-Functional Collaboration
Patient care
Home management
Health and safety
Meal preparation
Empathetic support
Hygiene assistance
Medication management
Medication tracking
Nutritional oversight
Adaptable problem-solving
Companionship skills
Mobility support
Timeline
Caretaker
The Klatt Family
06.2022 - 07.2026Read More
Amazon Delivery Driver
Amazon Delivery Hero’s
01.2022 - 04.2022Read More
Store Manager
Hobby Lobby
07.2021 - 10.2021Read More
HBC Manager
Ross Granville Market
02.2017 - 06.2021Read More
Granville Christian Academy
High School Diploma
Read More