Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
Generic
Ruth Lervold Gonzalez

Ruth Lervold Gonzalez

Orlando

Summary

Dynamic professional with extensive experience in emergency response and patient assessment at AMR. Proven ability to collaborate effectively within teams while delivering exceptional care. Skilled in basic life support and communication, consistently ensuring positive outcomes in high-pressure situations. Committed to enhancing operational efficiency and providing top-tier service in diverse environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

B-EMT

AMR
Orlando
03.2025 - Current
  • Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
  • Observed, recorded and reported patients' condition or injury and treatment provided.
  • Monitored vital signs such as pulse rate, respiration rate, and blood pressure.

HR Administrator

Tavistock Restaurant Collection
Orlando
08.2021 - Current
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Organized onboarding activities for new hires including orientations, paperwork, and introductions.
  • Coordinated exit interviews for departing employees to gain feedback on their experience working at the company.

Accounts Payable Coordinator

Tavistock Restaurant Collection
Orlando
01.2024 - 03.2024
  • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Matched invoices with purchase orders, audited for discrepancies, and coded each according to general ledger standards.

Beauty Advisor

Sephora
Orlando
08.2023 - 03.2024
  • Provided customers with product advice and recommendations based on their individual needs.
  • Computed purchases and received and processed cash or credit payment.
  • Ensured that all displays were neat and organized at all times.
  • Created a positive shopping experience for each customer through effective communication skills.

Lead Deep Water Lifeguard

Volcano Bay
Orlando
04.2019 - 04.2023
  • Communicated effectively with patrons and other beach staff and assisted patrons positively, professionally and with personal care, with goal of enabling safe and enjoyable experience.
  • Consulted medical protocol to administer CPR, bandage wounds and clean injuries.
  • Used radio and digital technology to stay in constant communication with other protective service workers.
  • Assisted in training new lifeguards on proper procedures and techniques related to their job duties.

Lifeguard/Concierge

Loews Portofino Bay Hotel
Orlando
04.2017 - 04.2019
  • Utilized training, rescue techniques and proper equipment to aid distressed people.
  • Examined recreational equipment for signs of damage and potential safety risks.
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.

Sales Support Generalist

Victoria's Secret
Orlando
12.2015 - 06.2018
  • Provided assistance to sales representatives in preparing customer quotations and proposals.
  • Analyzed customer requirements, identified potential solutions, and recommended products or services.
  • Answered high volume of calls in fast-paced environment to offer above-and-beyond support for sales representatives' diverse needs.

Trainer/Cashier

Universal Studios
Orlando
06.2014 - 12.2015
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Verified customer age requirement for alcohol or tobacco purchases.

Education

Emergency Medical Technician - NREMT

First Response Training Group
Orlando
10-2024

Associate of Arts - General Studies

Valencia College
Orlando, FL
05-2022

Skills

  • Patient assessment
  • Emergency response
  • Basic life support
  • Communication skills
  • Situation awareness
  • Team collaboration

Languages

Spanish
Native/ Bilingual

Certification

  • EMT Licensure
  • Emergency Medical Technician Certified
  • BLS Certified

Accomplishments

  • BRAVO Award for Operations

Timeline

B-EMT

AMR
03.2025 - Current

Accounts Payable Coordinator

Tavistock Restaurant Collection
01.2024 - 03.2024

Beauty Advisor

Sephora
08.2023 - 03.2024

HR Administrator

Tavistock Restaurant Collection
08.2021 - Current

Lead Deep Water Lifeguard

Volcano Bay
04.2019 - 04.2023

Lifeguard/Concierge

Loews Portofino Bay Hotel
04.2017 - 04.2019

Sales Support Generalist

Victoria's Secret
12.2015 - 06.2018

Trainer/Cashier

Universal Studios
06.2014 - 12.2015

Emergency Medical Technician - NREMT

First Response Training Group

Associate of Arts - General Studies

Valencia College

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Ruth Lervold Gonzalez