Ruth Lewis
Brooklyn
Overview
7
7
years of professional experience
Work History
Cashier
Homegoods Stores
New York
03.2023 - 02.2025
- Processed customer transactions efficiently at busy retail location.
- Maintained accurate cash drawer throughout shifts and balanced daily receipts.
- Assisted customers with product inquiries and store navigation.
Hostess
Kimoto Rooftop
Brooklyn
05.2023 - 08.2024
- Welcomes guest upon arrival.
- Seats guest to reservation.
- Updates reservations using seven rooms.
- Handles cash and card transactions for bottle service.
- Works with servers and bus boys for help with any reservations may have.
Front Desk Associate
The Holistic Home Company
Brooklyn
11.2022 - 06.2023
- Maintaining the wellness center and retail store is up to part at all times for guest to experience a positive atmosphere and while giving exceptional customer service.
- Made appointments for guest.
- Checked guests in and out while asking guest how did they enjoy their service.
- Helps guests shop at the retail store and offers personal favorites or best sellers.
- Communicates with the practitioners on when guests has arrived or is coming late and or any other concerns.
- Follows list of store guidelines of opening and closing procedures.
Operations Manager/Assistant Store Manager
SHANE Justin Runway
Brooklyn
01.2021 - 01.2023
- Handles the processing of new shipment.
- Unpack and organize new products in the stock room and sales floor.
- Assists store manager with scheduling, customer service, staff meetings, boss visits, celebrity styling and maintaining the sales floor guidelines.
- Manages 3 employees as well as the stores social media page.
Front Desk Agent
Selina
New York
09.2019 - 01.2021
- Performing all check-in and check-out tasks. During the day and overnight shifts.
- Managing online and phone reservations.
- Informing customers about payment methods and verifying their credit card data.
- Welcome guests upon their arrival and assign rooms.
- Provide information about our hotel, available rooms, rates and amenities.
- Respond to clients' complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
- Upsell additional facilities and services, when appropriate.
- Maintain updated records of bookings and payments.
- Exceptional Customer service attitude.
- Gives Guest Excellent communication.
- Organization skills.
General Manager
Sol Sips LLC
Brooklyn
08.2018 - 09.2019
- Managed small staff 3-5 employees.
- Worked closely with employees availability to create schedules.
- Managed and organized inventory.
- Helps the Chef with prepping food before and during business hours.
- Handles rushes. Works well under pressure.
- Worked during filming for press.
- Waited customers giving exceptional customer service.
Sales Associate
ZARA
New York
02.2018 - 03.2019
- Welcomes customers as they enter the store.
- Assist customers with any questions or concerns.
- Help keep the sales floor and fitting rooms neat and tidy.
- Offers alternative options if we do not have what the customer is looking for. Also offers ordering item online or checking another stores availability.
- Gives Exceptional customer service and makes a relationship with the customers.
- Takes high volume cash and card transactions at the register.
Education
Diploma -
Susan E. Wagner high school
Staten IslandSkills
- Customer Service Expert
- Sales Expert
- Scheduling Expert
- Retail Commerce Expert
- Stock Control Expert
- Restaurant Operation Expert
- Event Management Expert
- Profit-Based Sales Targets Expert
- Mechanical Assembly Expert
- Front Office Expert
Languages
English
Timeline
Hostess
Kimoto Rooftop
05.2023 - 08.2024
Cashier
Homegoods Stores
03.2023 - 02.2025
Front Desk Associate
The Holistic Home Company
11.2022 - 06.2023
Operations Manager/Assistant Store Manager
SHANE Justin Runway
01.2021 - 01.2023
Front Desk Agent
Selina
09.2019 - 01.2021
General Manager
Sol Sips LLC
08.2018 - 09.2019
Sales Associate
ZARA
02.2018 - 03.2019
Diploma -
Susan E. Wagner high school