Aisha Jackson
Milwaukee
Summary
Capable cashier skilled in accommodating individualized customer service restrictions. Meticulous and attentive with demonstrated history of client satisfaction. Enthusiastically seeking a role within a client-focused team driven by integrity and compassion related to Caregiving.
Compassionate CNA known for maintaining high productivity levels and completing tasks efficiently. Possess specialized skills in patient care, vital signs monitoring, and hygiene assistance that ensure optimal support and comfort for patients. Excel in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Cashier
76th Street Steak & Potatoes
Milwaukee
04.2016 - 06.2017
- Operated cash register with proficiency.
- Rotated stock to maintain freshness.
- Maintained store areas in a neat and clean fashion for a professional appeal.
- Worked with customer service to resolve issues.
- Organized register supplies.
Cashier
ZaZa Steak & Lemonade
Milwaukee
12.2017 - 07.2018
- Worked with customer service to resolve issues.
- Provided professional and courteous service at all times.
- Assessed customer needs and responded to questions.
- Cleaned and straightened work area.
- Maintained visually appealing and effective displays for the entire store.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
Cashier
Potawatomi Hotel & Casino
Milwaukee
08.2018 - 05.2019
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Personal Caregiver
A Greater You
Milwaukee
07.2020 - 06.2022
- Encouraged socialization among patients through conversation and games.
- Helped clients maintain a safe environment by adhering to safety procedures and protocols.
- Administered medication as prescribed by physicians in accordance with state regulations.
- Kept detailed notes about the progress of each patient's health status.
- Maintained accurate records of client care plans and progress notes.
- Performed light housekeeping duties such as changing bed linens, washing dishes, vacuuming floors.
Caregiver
New Perspective Senior Living
Milwaukee
06.2022 - 08.2022
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Caregiver
Homes For Independent Living
Waukesha
06.2022 - 06.2023
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Accompanied clients to social events such as movies or plays.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided emotional support to clients during difficult times.
- Administered prescribed medications on a timely basis following care plan instructions.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Caregiver
Azura Memory Care
Brookfield
08.2023 - 02.2024
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Accompanied clients to social events such as movies or plays.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Supported bathing, dressing and personal care needs.
- Reported concerns to nurse supervisor to promote optimal care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
Caregiver
Oak Park Place LLC
Oak Creek
02.2024 - 05.2024
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
CNA
Heritage Senior Living
Port Washington
05.2024 - Current
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Participated in educational programs designed to improve knowledge of health care practices.
- Documented patient care services by charting in designated areas.
- Administered medications under supervision of a licensed nurse.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Monitored food intake and output as directed by nursing staff.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Educated patients on self-care techniques that would help them maintain their independence.
- Collected specimens, monitored vitals, and maximized patient comfort to maintain optimal environment.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented activities and recorded information in EMR system.
Education
High School Diploma - General Studies
Nova High School
Milwaukee, WI, United States2018
Skills
- Courteous demeanor
- Active listening skills
- Customer service expert
- Store maintenance ability
- Sharp problem solver
- Seasoned in conflict resolution
- Energetic work attitude
- Strong organizational skills
- Patient monitoring
- Medication administration
- Infection control
- Vital signs assessment
- Charting documentation
- Compassionate care
- Mobility assistance
- Emotional support
- HIPAA compliance
- Lifting and transferring
- Dressing assistance
- Bathing assistance
- Medication assistance
- Health monitoring
- Compassionate communication
- Toileting assistance
- Patient care
- Feeding assistance
- Patient hygiene assistance
- Vital sign recording
Affiliations
Raven S. Graves(414)840-2115 Tamika Glenn(414)335-5519 Abigail Reese-Kelly(646)269-1048
Timeline
CNA
Heritage Senior Living
05.2024 - Current
Caregiver
Oak Park Place LLC
02.2024 - 05.2024
Caregiver
Azura Memory Care
08.2023 - 02.2024
Caregiver
New Perspective Senior Living
06.2022 - 08.2022
Caregiver
Homes For Independent Living
06.2022 - 06.2023
Personal Caregiver
A Greater You
07.2020 - 06.2022
Cashier
Potawatomi Hotel & Casino
08.2018 - 05.2019
Cashier
ZaZa Steak & Lemonade
12.2017 - 07.2018
Cashier
76th Street Steak & Potatoes
04.2016 - 06.2017
High School Diploma - General Studies
Nova High School