Ruth Morales
Vista,CA
Summary
Bilingual in English and Spanish with strong communication skills. Experienced in interacting with diverse audiences. Willing to travel and adaptable to different work environments. Proficient in scheduling and coordinating tasks to meet deadlines.
Overview
3
3
years of professional experience
Work History
Scheduler
Vista Community Clinic
06.2024 - Current
- Coordinated scheduling for multiple projects, ensuring optimal resource allocation and timely completion.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
Registered Behavior Technician
AVID Behavioral Day Program
04.2023 - 06.2024
- Speaking clearly and coherently to clients in order to make them understand basic tasks
- Enhanced client's communication skills through the use of visual aids, and social activities.
- Participated in patient education, helping to reinforce concepts and treatment plans.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Direct Care Professional
AVID Day Program
04.2023 - 06.2024
- Supported clients' emotional well-being through compassionate listening, empathy, and encouragement during difficult times.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Provided compassionate and patient-focused care.
Retail Sales Associate
CVS Pharmacy
04.2022 - 05.2023
- Had to speak with customers and deal with aggressive customers in a calming manner
- Offered each customer top-notch, personal service to boost customer satisfaction.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Education
High School Diploma - undefined
Mission Vista High School
Oceanside, CA06.2022
Skills
- Bilingual in Spanish and English
- Effective communication
- Professionally deescalating a situation
- Creating comprehensible documentation
- Critical Thinking
Timeline
Scheduler
Vista Community Clinic
06.2024 - Current
Registered Behavior Technician
AVID Behavioral Day Program
04.2023 - 06.2024
Direct Care Professional
AVID Day Program
04.2023 - 06.2024
Retail Sales Associate
CVS Pharmacy
04.2022 - 05.2023
High School Diploma - undefined
Mission Vista High School
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