Ruth Mueller
Cardiff
Summary
Customer-focused professional with extensive experience in hospitality, administration, and client service. Skilled in maintaining welcoming environments, managing bookings, and providing exceptional guest experiences. Currently pursuing AAT Level 3 in Bookkeeping, combining administrative expertise with financial knowledge. Known for being detail-oriented, personable, and efficient-essential qualities for an effective Spa Receptionist.
Overview
16
16
years of professional experience
Work History
Play Worker
Go 2 Play
Radyr
- Current
- Welcome and register children and parents in a friendly, professional manner
- Maintain accurate booking records and manage attendance documentation
- Communicate effectively with clients and team members
- Create a positive atmosphere in a recreational environment
Housekeeper
Premier Inn
Cardiff
02.2025 - 05.2025
- Delivered high standards of cleanliness in guest rooms and public areas
- Supported front-of-house staff and assisted with guest queries
- Maintained accurate records of room status and inventory
- Collaborated with team members to ensure efficient operations
Preschool Teacher
Little Genius Learning Academy
Las Vegas
12 2019 - 03 2020
- Built rapport with families and maintained a secure environment for children
- Maintained detailed records of student progress and attendance
- Coordinated with administrative staff for scheduling and resource allocation
- Managed parent communications and inquiries
English Language Tutor
Grüntuch
Berlin
01.2013 - 09.2019
- Scheduled and coordinated appointments for individual and group sessions
- Created welcoming learning environment for diverse clientele
- Maintained comprehensive records of client bookings and development
- Organized materials and managed scheduling systems
Administrative Assistant
Berlin Bear Tourism
Berlin
01.2010 - 12.2012
- Managed bookings and customer enquiries at front desk
- Greeted visitors and provided excellent customer service
- Coordinated schedules and maintained appointment systems
- Processed payments and handled cash transactions
Education
Bachelor of Arts - Education and Linguistics
Humboldt University of Berlin
AAT Level 3 Diploma in Bookkeeping -
AAT
Skills
- Reception & Front Desk Operations
- Appointment Scheduling & Booking Systems
- Customer Service Excellence
- Microsoft Office Suite
- Cash Handling & Payment Processing
- Multi-language Client Support
- Health & Safety Awareness
Languages
English
Native or Bilingual
German
Full Professional
Afrikaans
Limited Working
Dutch
Professional Working
Timeline
Housekeeper
Premier Inn
02.2025 - 05.2025
English Language Tutor
Grüntuch
01.2013 - 09.2019
Administrative Assistant
Berlin Bear Tourism
01.2010 - 12.2012
Play Worker
Go 2 Play
- Current
Preschool Teacher
Little Genius Learning Academy
12 2019 - 03 2020
Bachelor of Arts - Education and Linguistics
Humboldt University of Berlin
AAT Level 3 Diploma in Bookkeeping -
AAT