Ruth Murray
Riverdale,Ga
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals. Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender/ Server
Kingston Grill
Forest Park, GA
05.2025 - 07.2025
- Created signature cocktails, enhancing customer satisfaction and driving repeat business.
- Managed bar inventory, ensuring product availability and minimizing waste.
- Trained new staff on drink preparation and customer service standards.
- Ensured compliance with health and safety regulations in beverage service.
Filer/Front Desk Receptionist
District 1199C Union Hall
Philadelphia, PA
03.2024 - 07.2024
- Organized and categorized files for efficient retrieval and storage.
- Maintained accurate digital filing system using microsoft excel.
- Collaborated with team members to streamline filing processes and improve efficiency.
- Assisted in training new employees on filing protocols and systems.
Server
Olive Garden
Fayetteville, Ga
08.2023 - 12.2023
- In this position I was to greet the guests, take there orders such as drinks, appetizers, entrees and desserts and referenced back with accurate customer service.
- Trained new team members on service protocols and menu knowledge.
- Managed multiple tables efficiently, prioritizing tasks to enhance dining experience.
- Collaborated with kitchen staff to coordinate timely food delivery and order accuracy.
- Resolved guest complaints effectively, maintaining a positive restaurant atmosphere.
Flag teacher
Radium springs elementary
Albany, ga
09.2022 - 01.2023
- In this position I took attendance, lesson plans, small reading groups, disciplinary phone calls, aided in lunch and aided in transportation for dismissal.
- Implemented diverse teaching strategies to accommodate varying student learning styles.
- Developed engaging lesson plans aligned with curriculum standards.
- Fostered a positive classroom environment promoting respect and collaboration among students.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
assistant clerk
BoujeeBabies
03.2019 - 05.2021
- In this position my duties consisted of, but was not limited to filing documents, scheduling appointments, preparing and attending staff meetings and taking calls.
- Maintained accurate financial records for budget tracking purposes, contributing to cost-saving measures.
- Implemented new filing systems that improved document organization and retrieval times.
- Managed daily office operations, ensuring smooth workflow and timely completion of tasks.
server / bartender
Applebees
albany, ga
01.2020 - 12.2020
- In this position I made sure the customers were good at all times. I greeted them, served them and made sure they were comfortable and having a good time. In this position I keep my customers happy from the time they walk in to the time they walk out.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Trained new servers on menu offerings, service protocols, and company policies.
- Delivered exceptional customer service by promptly addressing guest inquiries and requests.
- Resolved guest complaints professionally, contributing to overall customer satisfaction ratings.
Education
Albany state university
Albany, gadiploma - undefined
Mundys Mill high school
Jonesboro, ga05.2019
Skills
- Guest satisfaction focus
- Active listening and empathy
- Customer-focused problem resolution
- Effective organization
- Prioritization and scheduling expertise
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 25 staff members.
Certification
- CPR
- Health and Safety
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Bartender/ Server
Kingston Grill
05.2025 - 07.2025
Filer/Front Desk Receptionist
District 1199C Union Hall
03.2024 - 07.2024
Server
Olive Garden
08.2023 - 12.2023
Flag teacher
Radium springs elementary
09.2022 - 01.2023
server / bartender
Applebees
01.2020 - 12.2020
assistant clerk
BoujeeBabies
03.2019 - 05.2021
diploma - undefined
Mundys Mill high school
Albany state university