Ruth Osoagbaka
Denton,TX
Summary
An experienced professional with a strong background in customer service and client satisfaction, known for delivering tailored solutions and fostering repeat business. Skilled in understanding client needs, creating personalized strategies, and achieving successful outcomes in dynamic environments.
Proficient in operational support, maintaining efficiency, and ensuring compliance with established standards. Recognized as a reliable and motivated team contributor, dedicated to achieving organizational goals through attention to detail, effective communication, and problem-solving. Committed to excellence in business practices by anticipating client needs, addressing concerns, and resolving issues promptly.
Thrives in high-pressure, fast-paced settings while maintaining professionalism, focus, and a positive attitude. Considered a motivated and efficient worker who is ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hair Braider
Self-employeed
01.2018 - Current
- Created beautiful braiding styles to accentuate clients' faces.
- Styled locs, twist and extensions for up to 2 clients per day
- Braided hair in regular natural braids, box braids, with extensions and Senegalese twist.
- Determined appropriate hair treatments based on conditions and textures.
- Answered phone calls and emails to schedule client appointments.
- Educated customers on proper hair care practices, fostering long-lasting relationships built on trust and expertise.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Tasked with standing for 6-14 hours.
Server
Dillas Primo Quesadillas
09.2022 - 12.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Worked effectively in fast-paced environments.
Kitchen Assistant and Server
Mgbeudo's Kitchen (Family Owned Business)
10.2018 - 08.2021
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in preparing dishes for catering events or during high-volume shifts.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Cleaned and organized kitchen stations to promote team efficiency.
Education
BBA - General Business
University of North Texas
Denton, TX05.2025
High School Diploma -
Kempner High School
Sugar Land, TX06.2021
Skills
- Exemplary work ethic
- Empathetic and genuine
- Conflict Resolution
- Determined
- Reliable
- Helpful and altruistic
- Analytical and Critical Thinking
- Attention to Detail
- Microsoft Excel proficiency
- Team collaboration
- Project management
- Customer service
- Data evaluation
Certification
- Southwest Airlines Communications Certification
Volunteering
- Started volunteering in 2019
- Volunteered for food drive banks, church drives and donations plus more.
Timeline
Server
Dillas Primo Quesadillas
09.2022 - 12.2024
Kitchen Assistant and Server
Mgbeudo's Kitchen (Family Owned Business)
10.2018 - 08.2021
Hair Braider
Self-employeed
01.2018 - Current
- Southwest Airlines Communications Certification
BBA - General Business
University of North Texas
High School Diploma -
Kempner High School
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