Summary
Overview
Work History
Education
Skills
Languages
Timeline
CustomerServiceRepresentative

Ruth Pimentel

Passaic,NJ

Summary

Driven by a commitment to excellence, I leveraged skills in Non-Destructive Testing and team leadership at Polymer Technology Inc. to enhance product quality and efficiency. Participante in ISO Standards and adept at fostering collaborative environments, I significantly contributed to process improvements and quality control, ensuring superior product compliance and customer satisfaction.

Overview

20
20
years of professional experience

Work History

Quality Control Inspector

Polymer Technology Inc.
04.2010 - Current
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Communicated with production team members about quality issues.
  • Completed precise measurements using special tools.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
  • Collaborated with production staff to establish and meet quality standards
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Monitored product quality at all stages of production process.
  • Utilized quality control software to track and analyze product data.
  • Examined products for imperfections and defects.
  • Trained other workers in inspection and testing procedures.
  • Operated and maintained testing equipment.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Sampled products to verify compliance with standards
  • Provided feedback to production team regarding product quality.
  • Followed safety protocols while handling hazardous materials.
  • Updated quality control records and reports.
  • Weighed products prior to shipment to confirm accuracy.
  • Data entry for records.
  • Complete documentation for shipment.

Sales Associate

Paulas
01.2005 - 11.2006
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Wrapped, boxed and weighed bakery department products.

Education

Diploma - Massage Therapy

Fox Instituted
Clifton, NJ

Skills

  • Specifications reading
  • Non-conformance reporting
  • Materials Testing
  • Equipment Calibration
  • Process Improvement
  • Employee Supervision
  • Blueprint Interpretation
  • Inspection documentation
  • Non-Destructive Testing
  • Blueprint Reading
  • Sampling procedures
  • Quality Control Planning
  • Geometric dimensioning
  • Measurement techniques
  • Quality Control
  • Quality processes
  • Database Management
  • Visual inspections
  • Test equipment operation
  • Safety Protocols
  • Inspections and reviews
  • ISO Standards

Languages

English, Spanish
Native or Bilingual

Timeline

Quality Control Inspector

Polymer Technology Inc.
04.2010 - Current

Sales Associate

Paulas
01.2005 - 11.2006

Diploma - Massage Therapy

Fox Instituted
Ruth Pimentel