Ruth Teklemariam
El Cerrito,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Cashier
Ace Hardware
El Cerrito, CA
12.2022 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Customer Service
Elda Limo Service
Richmond, CA
10.2022 - Current
- Consulted with customers to assess service requirements and produce accurate orders.
- Resolved issues by coordinating with [Department] department.
- Provided [Timespan] job status reports to promote quick and accurate service.
- Scheduled [Number] jobs in average [Timespan] to meet [Type] project milestones.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Office Admin
Haven Real State
Richmond
11.2023 - 09.2024
- Supported the front office team during peak hours by handling overflow calls or assisting with administrative tasks as needed.
- Enhanced overall office productivity by providing administrative support such as answering phones and managing correspondence.
- Streamlined administrative processes by adopting new technology, significantly reducing paperwork and increasing office efficiency.
- Established standards and best practices in office administration that contributed to increased operational efficiency across all levels of the business.
Cashier
Aids Healthcare Foundation, AHF
Berkeley, CA
09.2022 - 12.2022
- Answered questions about store policies and addressed customer concerns.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Marketing Assistant
JIP Associates
San Ramon, CA
01.2021 - 06.2021
- Compiled product, market and customer data to generate informed sales and profit projections.
- Kept organized tracking documents detailing assignments, in-progress work and completed project milestones.
- Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.
Sales Executive and Business Admin
Endeavor General Trading And Cleaning Service
Dubai, UAE
01.2019 - 12.2019
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
Assistant Team Manager
Solar Pub And Restaurant
Addis Ababa, Ethiopia
06.2016 - 07.2017
- Led employee relations through effective communication, coaching, training and development.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence and decreasing escalations to executive office.
- Administered monthly and annual reviews to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
- Monitored incoming calls and provided feedback to [Number] associates to improve quality of service.
Education
Certificate - Project Management
Course Era
Bachelor of Arts - Fashion Design
Next Fashion Design
Addis Ababa, Ethiopia06.2019
Timeline
Office Admin
Haven Real State
11.2023 - 09.2024
Cashier
Ace Hardware
12.2022 - Current
Customer Service
Elda Limo Service
10.2022 - Current
Cashier
Aids Healthcare Foundation, AHF
09.2022 - 12.2022
Marketing Assistant
JIP Associates
01.2021 - 06.2021
Sales Executive and Business Admin
Endeavor General Trading And Cleaning Service
01.2019 - 12.2019
Assistant Team Manager
Solar Pub And Restaurant
06.2016 - 07.2017
Bachelor of Arts - Fashion Design
Next Fashion Design
Certificate - Project Management
Course Era