Ruth Towouh
Houston,TX
Summary
Proven success managing high-volume B2B education accounts, driving renewals, and retaining $500K+ in ARR within a SaaS environment. Expert in Salesforce, CPQ quoting, and pipeline management with a consultative approach to building district-level relationships, reducing churn, and maximizing contract value.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Scaled Customer Success Manager (Contract)
Renaissance Learning Inc.
07.2025 - 12.2025
- Achieved $500,000+ in ARR retention through proactive relationship management.
- Closed 217 opportunities in five months via strategic outreach efforts.
- Managed full account lifecycle, including pipeline management and contract execution.
- Oversaw $73,000 district renewal by collaborating across Sales, Finance, and Support.
- Served as primary contact for B2B school and district account health.
Teacher / Math Department Chair
KIPP Public School
10.2020 - 09.2024
- Achieved highest STAAR Math growth through targeted weekly planning sessions.
- Delivered differentiated Eureka Math instruction to enhance diverse learner engagement.
- Utilized Illuminate Education for early identification of at-risk students and targeted intervention.
- Closed learning gaps by implementing small-group instruction based on performance data.
Marketing Administrator
Chrysalis MSP
06.2019 - 10.2019
- Generated leads through effective cold calling and targeted email campaigns.
- Enhanced brand visibility by managing website content and social media scheduling.
- Monitored campaign performance with HubSpot, ensuring accurate CRM data maintenance.
Education
Master of Education -
Grand Canyon University
Phoenix, Arizona1 2025
Bachelor of Business Administration -
University of Houston
Houston, TX5 2019
Skills
- Processing and generating Quotes through Salesforce
- Client Relationship Management
- CRM software Proficiency (Salesforce)
- Task & Timeline Tracking (Outreach)
- Account Management
- Revenue Retention (ARR)
Certification
- Project Management Professional (PMP), Project Management Institute - Certification Number: 4121334
Timeline
Scaled Customer Success Manager (Contract)
Renaissance Learning Inc.
07.2025 - 12.2025
Teacher / Math Department Chair
KIPP Public School
10.2020 - 09.2024
Marketing Administrator
Chrysalis MSP
06.2019 - 10.2019
Bachelor of Business Administration -
University of Houston
Master of Education -
Grand Canyon University