Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Dragon Fly Award
Timeline
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Ruth Uceta

Ruth Uceta

Providence,United States

Summary

Administrative and healthcare operations professional with experience supporting provider scheduling, patient coordination, fast-paced healthcare environments. Known for professionalism, discretion, and strong communication skills. Bilingual healthcare professional extensive experience in group home operations, providers scheduling, case management and patient coordination. Skilled in managing confidential documentation among patients, providers, and staff and ensuring seamless. Known for strong organizational abilities. Attention to detail and dedication to delivering high-quality, compassionate care.

Experienced with patient care coordination, appointment scheduling, and medical records management. Utilizes strong organizational skills to ensure efficient office operations and patient satisfaction. Knowledge of billing procedures and insurance verification, contributing to well-managed medical office environment.

Overview

4
4
years of professional experience

Work History

Medical Office Assistant / Front Desk Coordinator

The Providence Center
06.2022 - 02.2026
  • Coordinate and maintain providers’ schedules to support continuity of care and operational efficiency.
  • Serve as a primary point of contact between providers, group homes, and internal teams.
  • Manage sensitive and confidential information in full compliance with HIPAA standards.
  • Communicate appointment changes, availability, and updates with professionalism and clarity.
  • Support daily administrative operations while maintaining a welcoming and organized front desk.
  • Utilize Epic (EHR) system to support scheduling, documentation and workflow accuracy.
  • Demonstrate dependability by assuming additional responsibilities and adapting to evolving operational needs.

Front Desk Staff

Boys & Girls Club
09.2021 - 06.2022
  • Provided front desk support in a fast-paced, community-focused environment.
  • Welcomed members, families, and visitors while maintaining a safe and organized facility.
  • Assisted with check-ins, inquiries, and administrative tasks.
  • Communicated effectively with staff, parents, and youth to support daily programs.
  • Demonstrated professionalism, patience, and strong interpersonal skills.
  • Dragon Fly Award for excellence

Education

Bachelor of Arts - Human Resources Development

Southern New Hamphire University
2500 N River Rd, Manchester, NH 03106
2027

Associate of Arts - General Studies

Community College of Rhode Island
1762 Old Louisquisset Pike, Lincoln RI
05-2021

High School Diploma - undefined

Village Green Charter School
01-2017

Skills

  • Healthcare scheduling and care coordination
  • Mail distribution
  • Insurance billing procedures
  • Front desk management
  • Insurance verification
  • Managing patient records
  • Patient scheduling
  • Epic (EHR) system training
  • Documentation accuracy and data entry
  • Collaboration and teamwork
  • Administrative support
  • Bilingual: English / Spanish
  • Multitasking and organization
  • Computer skills

Accomplishments

    Earned the Dragonfly Award two years in a row in acknowledgment of strong work ethic, collaboration, and dedication to patients.

Languages

English
Spanish

Dragon Fly Award

Recipient of the Dragonfly Award for two consecutive years in recognition of outstanding performance, dedication, and commitment to excellence.

Timeline

Medical Office Assistant / Front Desk Coordinator

The Providence Center
06.2022 - 02.2026

Front Desk Staff

Boys & Girls Club
09.2021 - 06.2022

High School Diploma - undefined

Village Green Charter School

Bachelor of Arts - Human Resources Development

Southern New Hamphire University

Associate of Arts - General Studies

Community College of Rhode Island