RUTH ANN GERWE

• Filed/pulled payable invoices
• Located missing invoices
• Assisted A/P accountant
• Enter payments due our research sites
• Responsible for gathering site payment paperwork
• Responsible for gathering and organizing FedEx and DHL fee amounts due Medpace from their Sponsors
• Used Excel
• Facilitated successful internal audits thorough documentation
• Researched and resolved accounts payable discrepancies
• Reconciled vendor statements and handled payment and discrepancies, Shelved Books
• Locate books for customers
• Work behind counter as cashier
• Moved up to Lead Bookseller
• Restocked my sections in the store (1/4 of store)
• Took care of setting of endcap displays; large whale table displays; cafe displays, etc
• Covered for cashiers when they were on breaks
• Count drawers at closing

• Organized store merchandise racks and displays to promote and maintain visually appealing environments.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Recovered sales floor by picking up items, shelving books and product and straightening bookshelves and tables.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Applied interpersonal and communication skills to establish selling relationship with customers.
• Delivered highest level of customer service by greeting, communicating and assisting customers with online orders.
• Greeted customers, helped locate merchandise and suggested suitable options.
• Listened to customer needs and desires to identify and recommend optimal products.
• Informed customers of current store promotions to encourage additional sales purchases.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
• Assisted customers with signing up for store loyalty programs and provided details about key benefits.
• Processed accurate credit, debit, check and cash sales transactions for more than [Number] customer orders per day.

• Provided homework assistance using specific curriculum and materials.
• Tried keeping them in the children's area of the library.
• Was a positive role model.
• Interacted with parents who stayed while receiving my help.
• Had to study the new math procedures.
• Looked up grammer and english rules I had forgotten.

Filed/pulled payable invoices

Located missing invoices

Assisted A/P accountant

Enter payments due research sites

Gathered site payment paperwork

Gathered Fedex and DHL fee amounts due Medpace

Used Excel

Facilitated internal audits thorough documentation

Researched and resolved accounts payable discrepancies

Reconciled vendor statements, payments and discrepancies

• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided safe mobility support to help patients move around personal and public spaces.

• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Distributed food, napkins and beverages in preparation for snack time.
• Cared for children ages 0 to 13 in nurturing and age-appropriate way.
• Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
• Consulted with families to discuss activities and behaviors of each child.